What are the disadvantages of mobile as door key in hospitality industry?
On one side, hotel guests enjoy skipping the front desk line and can immediately start enjoying their hotel stay. On the other side, cutting the line means less guest-staff interaction, resulting in decreased satisfaction and negative feedback.
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By eliminating the need for physical key cards, hotels are streamlining their operations and providing guests with a contactless and secure experience. So, the next time you check into a hotel, consider using your phone as a key card and enjoy a hassle-free stay.
“The number one issue was cards being demagnetized by being carried next to a cell phone or set on a TV in a hotel room,” Hermanson says. “Anything with an electromagnetic field transmitting from it can cause a mag stripe to demagnetize.”
Mobile keys are safe, secure and reliable technology to access guest room doors and shared amenities. They are a more sustainable solution than plastic keycards and traditional keys and help environment preservation. The digital solution has the potential to save on expenses in the long term.
The RFID locking system does not require users to insert or swipe a card. Instead, it uses proximity and radio frequencies to communicate with the RFID reader on the door. Containing similar information as magnetic key cards, hotels program RFID key card, or smart device access when a guest checks in.