To measure the performance and efficiency of an airline, managers need to use key performance indicators (KPIs) that reflect the goals and objectives of the organization. KPIs are quantifiable metrics that track and compare the progress and results of specific activities, processes, or outcomes.
Key Airline MetricsAvailable seat miles is a measure of airline capacity and is calculated by taking the number of seats available and multiplying by the distance flown. Revenue passenger miles is a measure of volume and is calculated by taking the number of passengers and multiplying by miles of flight.
Key TakeawaysThe higher the load factor, the more an airline can spread its fixed costs amongst passengers. The load factor helps investors and management determine how well an airline generates sales, covers its expenses, and remains profitable.
The demand for air travel depends on several factors, such as income, preferences, prices, substitutes, and complementary goods. Income is a key determinant of demand, as air travel is a normal good that increases with higher income levels.