What are the three types of hotel guest?

Below, we'll talk about three different types of hotel guests and what they look for in a hotel.
  • Tourists. Tourists are from out of town and want to experience a new place to the fullest, but what do leisure and tourist travelers want in a hotel? ...
  • Business Travelers. ...
  • Event Travelers.




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A customer of a hotel, motel, or inn is called a guest. This term is used to make you feel welcome, like you are more than just a customer, and is a specific approach to customer service.

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Hotel Rooms by Occupancy
  1. Single Room: A room assigned to one person. May have one or more beds.
  2. Double Room: A room assigned to two people. May have one or more beds.
  3. Triple Room: A room assigned to three people. May have two or more beds.
  4. Quadruple Room (for 4 people): A room assigned to four people.


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Hotel staff do care if three people are staying in a room booked for two people. Depending on the hotel, they may charge an additional fee or require that you book another room to accommodate the third person.

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An extra person charge is a fee that hotels may charge for each additional person staying in a guest room. The purpose of this charge is to cover the additional costs that come with having more people in a room, such as extra linens, towels, and toiletries.

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List of Standard Room Status Codes Used by The Housekeeping
  • OCC - Occupied.
  • VC - Vacant & Clean.
  • VD - Vacant & Dirty.
  • OR - Occupied & Ready.
  • OC - Occupied & Clean.
  • OD - Occupied & Dirty.
  • CO - Check Out.
  • OOO - Out of Order.


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What are three main types of requests guests make at the front desk? The three main types of requests guests make at the front desk are reservations, registering, and checking-out.

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