Any adult or child with a disability that could endanger them, prevent them from fully enjoying the parks or waiting in a traditional line qualifies for DAS. This includes guests with both visible injuries or disabilities and those with less visible, non-apparent disabilities that could impact their park experience.

At Disney World, a disability is broadly defined as any condition that prevents a guest from waiting in a conventional standby line. However, as of a major policy shift in mid-2024, the Disability Access Service (DAS) program is now specifically intended for guests who, due to a developmental disability such as autism or a similar condition, are unable to wait in a long queue. Physical disabilities, such as mobility issues that require a wheelchair or scooter, generally do not qualify for DAS because most Disney attraction lines are now fully wheelchair accessible. For guests with non-developmental conditions like severe anxiety, heart issues, or light sensitivity, Disney recommends other accommodations such as the "Rider Switch" program or using quiet spaces. To determine eligibility in 2026, you must participate in a live video chat with a Cast Member between 2 and 60 days before your visit. Be prepared to explain how the condition specifically affects the person's ability to wait in a standard line, as Disney has become much stricter to ensure the service remains available for those who need it most.