What counts as a disability for Preboarding?

Preboarding is available for Customers who have a specific seating need to accommodate their disability and/or need assistance in boarding the aircraft or stowing an assistive device. Customers who are traveling with assistance and emotional support animals qualify for preboarding.



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Preboarding is available for Customers who have a specific seating need to accommodate their disability and/or need assistance in boarding the aircraft or stowing an assistive device. Customers who are traveling with assistance and emotional support animals qualify for preboarding.

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Preboarding is available for Customers who have a specific seating need to accommodate their disability and/or need assistance in boarding the aircraft or stowing an assistive device.

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Generally, airline personnel may not ask what specific disability the person has, but they can ask questions regarding the person's ability to perform specific air travel-related functions, such as boarding, deplaning or walking through the airport.

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Download and complete a Notification Card to be provided to the TSA officer who will be conducting your screening. The Notification Card is intended to describe your health condition, disability or medical device to the TSA officer in a discreet manner, helping to ensure your privacy.

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Preboarding is available for Customers who have a specific seating need to accommodate their disability and/or need assistance in boarding the aircraft or stowing an assistive device. Customers who are traveling with assistance and emotional support animals qualify for preboarding.

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Re: Question about qualification for preboarding Southwest allows preboarding only for customers who 1) need a specific seat on the plane, or 2) need assistance boarding the plane. If you find that having a specific seat helps with your anxiety, that would be a way for you to preboard.

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You request it at either the ticket counter or with the customer service agent at the gate. Just let them know you would like to request preboarding due to a disability that requires a specific seat. They aren't supposed to ask what your disability is.

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Priority pre-boarding is available for those who have specific seating needs to accommodate their disability, who need assistance in boarding the aircraft, or who need assistance stowing any devices.

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TSA Cares is a helpline that provides travelers with disabilities, medical conditions and other circumstances, additional assistance during the security screening process. Call 72 hours prior to your travel at (855) 787-2227 on weekdays, 8 a.m. to 11 p.m. ET and weekends/holidays, 9 a.m. to 8 p.m. ET.

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It's technically limited to one adult traveling with a child six years old or younger, but some agents allow multiple family members to board together at that time. Preboarding is for passengers with a disability that have specific seating needs and/or need assistance in boarding the aircraft.

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AnxietyUK defines it as “experiencing increased levels of anxiety by thinking about an event or situation in the future”. So basically, even thinking about placing your foot on the plane ignites anxiety even if you're sitting on the beach.

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Aerophobia is an extreme fear of flying. People with aerophobia might feel intense anxiety before or during a flight. This condition can interfere with your ability to travel for work or pleasure.

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Deep breathing is known to trigger a comfort response and will help prevent hyperventilation. Reading a book or listening to a good podcast can refocus your mind and attention. Distracting yourself from the fact that you are flying can be a great way to keep calm if you're a nervous flyer..

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Delta Air Lines earned the top honors and the 2022 title of best U.S. airline for wheelchair users, with Southwest and United rounding out the top three.

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Skip the queues If you have a disability, you can ask to skip the queue at security as part of your Special Assistance. Alternatively, you can pay a small fee to use priority or 'fast track' security lanes at many airports. It's often cheaper to book this in advance by contacting the airport.

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Passengers who are non-ambulatory can still fly, but they'll need help getting to and from their seat on the airplane. The aisle chair (also referred to as a straight back or high back) is a small wheelchair that is used to transport immobile passengers from their own wheelchair to a seat on the airplane.

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