So when Walt was building an entertainment company, “he believed that everything you do should advance the story.” So if you're an employee at Disney World or Disneyland, you're part of the story. That's why Disney park employees are called “Cast Members” rather than employees—even if they're not playing a character.
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A cast member (or CM) is a Disney employee that works at Disney Parks or at the Disney Store. Cast members have various jobs, such as watching over security (telling people the safety rules of rides and attractions, for example), tending to rides and attractions, and playing Disney characters.
We've already told you what a “Code 101” means, but today, we're here to talk about the dreaded “Code V,” otherwise known as a “protein spill.” What's that? Well…it's Cast Member lingo for when someone vomits.
Good bye may seem forever. Farewell is like the end, but in my heart is the memory and there you will always be. Here you leave today and enter the world of yesterday, tomorrow, and fantasy.
What is the no sad kids rule at Disney? Did you know Disney has an unspoken rule called the No Sad Kids rule? The rule allows cast members to go above and beyond to make sure kids who are upset get their smile back.
The Five Keys—Safety, Courtesy, Inclusion, Show and Efficiency—serve as the basis on which all Cast Members make decisions to provide the greatest hospitality to Guests. The Five Keys are also the most valued standard for Oriental Land Co., Ltd.
To support this decision-making process, adventure guides are trained on Disney's Four Keys Basics, in priority order: Safety, Courtesy, Show and Efficiency.
Do I Need to Cover Up My Tattoos at Disney? Going forward, all guests will be required to cover up their tattoos in Disney World. This doesn't impact cast members, however. They are allowed to show tattoos.
The three words that Disney employees are trained not to say are “I don't know.” “If a guest asks you a question, you always have to have an answer, no exceptions,” an anonymous former Cast Member shared online. “If you don't know it, find out, but don't say you don't know.
Whether they are working directly in one of the parks or they're at one of the resort hotels or Disney-owned shops in Downtown Disney or Disney Springs, they receive a pass that will allow them to enter any of the Walt Disney World or Disneyland theme parks for free.