What do I do if United damaged my luggage?


What do I do if United damaged my luggage? You should return to the airport or call the Baggage Recovery Center within 24 hours of your arrival. You should return to the airport or call the Baggage Recovery Center within 7 days of arrival to report damaged bags, or within 21 days to report delayed or lost bags, or missing items.


What is the maximum compensation for damaged luggage?

The reimbursement is based on the value of the bag and its depreciation, the DOT says, subject to liability limits. For flights within the United States, the maximum liability for a lost, delayed or damaged bag is $3,500. The limit on international flights, per the Montreal Convention, is about $1,600, the agency says.


What is covered under baggage insurance policy?

Baggage insurance may cover theft, loss, delay, or damage to personal items during a trip. This applies not only to flights and other means of transportation but may also provide coverage for the entirety of your trip (such as baggage theft in a hotel or cruise ship).


Which airline has the best baggage handling?

Allegiant Air topped the list for the second year in a row for the best luggage handling, with only 0.15% being mishandled. It was followed by Southwest and Hawaiian at about equal rates.


Is it worth repairing luggage?

This depends very much on the price of your bag. The more expensive your luggage is, the more likely it is to be worth repairing it. While less expensive bags may be cheaper to just replace. The cost does also depend on the repair, some things are more expensive to replace or fix than others.


What airline loses the most luggage?

When it came to airlines that lost the most baggage, that same study found that Atlanta-based Delta Air Lines came in ninth out of 17 major airlines. “Of all national airlines, American Airlines lost the most bags in 2022, losing 850 bags per 100,000.


How do I get compensation for damaged luggage?

File a claim with the airline for damaged items in your bags. There are several exceptions to what the airline will cover in terms of packed items and they may deny any responsibility at all, but if you can provide a compelling case that they are liable, it might be worth your time.


Who do I complain to about damaged luggage?

Steps to Consider if Airline Damaged Your Luggage
You can also consider filing a complaint against the airline with the Department of Transportation. Send the airline a formal complaint letter. Consider filing a lawsuit against the airline in small claims court.


Can you claim for damaged suitcases?

Under DOT regulations (for domestic travel) and international treaties (for international travel), airlines are required to compensate passengers if their bags are damaged, delayed, or lost.