What do I need to bring to get a Railcard?

You can buy a 1-year 16-25 Railcard over the counter at all staffed station ticket offices. You will be required to provide your passport or UK driving licence or birth certificate or EEA National Identity card as proof of your date of birth and a passport-style photo.



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You will be asked to provide either a passport or driving licence number or EEA National Identity Card and you will also need to provide a digital passport-style photo if you have selected 'Digital' under 'Choose the type of Railcard you would like' section.

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Under 'Choose the type of Railcard you would like' you can select if you want a 'Digital' or a 'Plastic' Railcard. You will be asked to provide a digital passport-style photo if you select 'Digital'. You do not need a photo if you have ordered a 'Plastic' Network Railcard.

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If you will be buying a two together rail card, be advised that you will need a passport quality photo for each person to attach to the card. Just bring your extra passport photo(s) from home. Had we known, we could have saved 20 pounds and a whole lot of stress. You do not need a photo for a senior railcard.

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If you are a mature student, a 16-25 Railcard application form that has been stamped by your place of study accompanied by your current university/college photo ID will need to be provided. You will also need to provide a digital passport-style photo.

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No. The Railcard is for use by you and the second named adult on your Railcard when you are travelling together. The two named cardholders must travel together for the entire journey for their discounted tickets to be valid. What is an acceptable image to use for my Railcard?

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No. The Railcard is for your use only, and provides discounts only on tickets bought for your own use. It does not cover anyone accompanying you.

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If you have purchased a digital 16-25 Railcard, it will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard. You cannot travel on discounted tickets until you have received your Railcard.

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Apply in person You can also apply for your Railcard by visiting any staffed station ticket office and get your Railcard on the same day! Just be sure to allow yourself plenty of time between purchasing your Railcard and when you need to depart for your journey.

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The image should be a good recognisable likeness of you. We prefer colour pictures but black and white images are acceptable. Your head and shoulders should be in close-up, with your face clearly visible and filling approximately 70% of the frame (in the same way it would for a passport or driving licence).

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current passport (any nationality) Biometric Residence Permit (UK) current driving licence photocard (full or provisional) (UK, Isle of Man, Channel Islands or Ireland) birth certificate issued within 12 months of birth (UK, Isle of Man or Channel Islands)

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What's more, up to four adults and four children can travel on the same card and receive the savings. You don't need to be related either, so it's great for big fun days out.

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The Railcard and tickets bought with it are not transferable to anyone else and you must not give, lend, or resell them. Only the named cardholder(s) can use the Railcard. 2.4. Train Companies will not issue refunds on unused/unwanted Railcards, or extend their validity period.

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A: Yes, your Railcard is accepted by all the Train Companies who operate Passenger Railway Services within England, Scotland and Wales. Railcards do not give discounts on Eurostar services, Charter services, and Heritage Railways unless state otherwise.

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Customers will be able to store their digital railcards on up to two smartphones. In cases where there are two railcard holders, they can both store the railcard on their devices. The app will have a holographic logo in the design, which moves as the customer holds their smartphone and prevents the use of screenshots.

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