What do I need to know before my first Uber ride?

You can follow these steps to ensure a smooth and convenient first ride.
  1. Download the Uber App and Create an Account. ...
  2. Enter Your Destination. ...
  3. Wait for the Driver to Pick You Up. ...
  4. Get Picked Up. ...
  5. Ensure You Get in the Correct Vehicle. ...
  6. Enjoy Your Ride. ...
  7. Get Dropped Off. ...
  8. Leave Your Driver a Rating.




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These are the minimum requirements that you must meet before you can drive with Uber:
  1. You must meet the minimum age to drive in your city.
  2. You must have at least one year of licensed driving experience in the U.S.—or three years if you are under the age of 23.
  3. You must have a valid U.S. driver's license.


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While neither Uber nor Lyft has rules about seating arrangements, most passengers don't sit in the front. It's a personal preference. However, if anything seems “off”, you have every right to cancel the ride.

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Frequently asked questions. Do I have to tip? Tipping is optional. You are free to add a tip, and drivers are free to accept tips.

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How much should you tip Uber drivers? Similar to tipping for other services, like getting a massage or going to the nail salon, the rule of thumb is to tip 20%, says Sokolosky. So if your ride costs $30—an average cost for a moderate trip in most cities—then you'll tip $6, for a total of $36.

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Can I pay for Uber with cash? Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.

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All you need to do to get your Uber first ride free is enter the Uber Promo Code: R2VUCAYHUE into your Uber app.

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Uber will actively monitor all active cars at the time requested to find a ride for you but cannot guarantee a ride. In big cities and busy areas, there will likely be cars available throughout the day and night, but in the exceptional case that no drivers are available, you will be notified immediately.

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Your ride is confirmed once you receive your driver details. Reserve is available in select cities. ³ Wait time varies based on the vehicle option you select.

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Your Uber purchase is split into 4 interest-free payments over 6 weeks.

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Uber can be less expensive than Lyft for the average journey—research suggests that Uber is the cheaper company, with the average trip costing $20 compared with the $27 you would spend for an average Lyft trip. Also, Uber can be used around the world, whereas Lyft is only available in the U.S. and Canada.

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If you need a ride home and have no money, you can:
  1. Dial 2-1-1 or visit 211.org to ask about free ride services that can pick you up in an emergency.
  2. If you are not sober, you can contact AAA, as many local clubs offer free rides home.
  3. Get a free ride with Uber or Lyft if you are a new user.


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According to Uber, the app is encrypted, so your credit card information cannot be accessed by anyone. In most cases, using a credit card is safer than using a debit card.

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Adding and selecting a preferred payment method will allow you to request a ride. You can add payment methods including credit and debit cards, PayPal, Venmo, digital wallets and Uber gift cards. When a ride ends, your selected payment method is charged.

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Tipping is optional. You are free to add a tip, and drivers are free to accept tips. How do I leave my driver a tip? The easiest way to tip your driver is through the app.

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To make tipping simple, Uber always suggests $1, $2 or $5, but you should consider the total price of your ride when deciding on a tip.

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Uber drivers are never required to ask if you need help or assist you with your luggage. Due to changing travel requirements, many Uber drivers may feel it is better to remain in the car rather than helping with your bags. Your Uber driver may offer to assist with your luggage, but don't expect them to.

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Instant cashouts With instant cashouts, available balance is deposited to your debit card or eligible bank account. In most cases this transfer is instant. This transfer can take up to 3 business days, and the exact timeline depends on your bank. To view your earnings statements, visit wallet.uber.com.

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