What do you do when you walk into an airport?

How to find your way around an airport
  1. Arrive in the right spot — and at the right time. Follow the signs at your respective airport to make sure you find the correct terminal building for your flight. ...
  2. Check in. ...
  3. Go through the security checkpoint. ...
  4. Find your gate. ...
  5. Wait at the gate. ...
  6. Board the airplane. ...
  7. Retrieve your luggage.




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Most airports have ticket counters or designated areas where you can purchase your ticket directly from the airline or their authorized agents.

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What to Do After Online Check-In. Once you receive your electronic boarding pass, you can head straight to security if you're traveling carry-on only. If you're checking a bag, you'll still need to stop by the ticketing area at the airport. Look for special “bag drop” lines that bypass longer check-in lines.

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Are you travelling with hand luggage only? If you are, you may be able to check in online for free and print off your boarding pass, so all you need to do when you arrive at the airport is go straight through security.

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Depending on the requirements of airport authorities, you will need to present a mobile boarding pass, a paper boarding pass printed out by you or a paper boarding pass picked up from the check-in desk.

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Best Tips for First-Time Flyers
  1. Check-in online. Most airlines allow you to check in online up to 24 hours before your flight. ...
  2. Arrive early. ...
  3. Get travel insurance. ...
  4. Join an airline loyalty program. ...
  5. Bring your own food and snacks. ...
  6. Dress comfortably. ...
  7. Bring a neck pillow. ...
  8. Bring a good book or movie.


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Corrosives such as acids, alkalis, mercury and wet cell batteries and apparatus containing mercury. Explosives, munitions, fireworks and flares, ammunition including blank cartridges, handguns, fire works, pistol caps.

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Your escort pass will allow you to go through airport security screening with your loved one or friend and accompany that person to the departure gate. If you are picking someone up from a domestic flight, you will need to go through the airport security checkpoint before meeting that person at the arrival gate.

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Security queues can be very long, so prep for your screening to be as quick as possible:
  1. Remove jackets, belts and all metal items.
  2. Empty your pockets.
  3. Make sure your drinking water bottle is empty or it may be confiscated.
  4. Put everything, including documents, into your bag.
  5. Place your LAG* bag and laptop in a separate tray.


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If you don't check in, you won't receive a boarding pass that allows you to board the plane, and your seat might be given up to a standby passenger. The check-in process also confirms your traveler details like your passport information and frequent flyer number.

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A mobile boarding pass is an electronic document on a personal mobile device that allows you to go through security and board your flight. It's generated and provided using our mobile channels on iOS, Android, and our mobile website.

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Check-In Times at U.S. Airports When you're traveling within the United States, we make the suggestion to arrive at the airport at least 2 hours prior to departure.

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