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What do you need at the check-in counter?

In-person at a staffed check-in counter at airport
  1. Passport (when traveling internationally)
  2. Flight information. Paper ticket (less and less common), OR. E-ticket with a confirmation number—usually sent via email if ticket is purchased online or through a travel agency, OR. Printed itinerary with a confirmation number.




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Adult passengers 18 and older must show valid identification at the airport checkpoint in order to travel.

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Depending on the requirements of airport authorities, you will need to present a mobile boarding pass, a paper boarding pass printed out by you or a paper boarding pass picked up from the check-in desk.

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For a short-haul flight where you are only taking hand luggage, checking in online saves a lot of time and is therefore much better than checking in at the airport. If, on the other hand, you have to check in bulky luggage, it is better to use the classic check-in at the airport for security reasons.

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There are several ways to get a boarding pass. You can get it on the airline's website and print it on paper. Or pull it up on your phone in the airline's app. You can also print it at the airport.

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Yes, simply show your mobile boarding pass on a mobile phone, iPad, or Apple Watch and a valid form of identification to the TSA Agent at security to proceed. To board your flight, scan your mobile boarding pass by holding one of the devices listed above with your pass facing the scanner.

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What to Do After Online Check-In. Once you receive your electronic boarding pass, you can head straight to security if you're traveling carry-on only. If you're checking a bag, you'll still need to stop by the ticketing area at the airport. Look for special “bag drop” lines that bypass longer check-in lines.

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In most cases, you will only need to go to check-in when you have checked-in online if you need to drop off an item of hold baggage. Please ensure that you are aware of the hand baggage requirements for your specific airline before you travel.

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One disadvantage is certainly that many people have poor time management and arrive too late at the airport if they check in online. For some, this can lead to unwanted time pressure. On the other hand, those who still have to check in at the airport itself usually arrive early enough and are therefore over-punctual.

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Best advice for first-time flyers
  • Check the airline's luggage requirements.
  • Pack essentials in your carry-on.
  • Arrive at the airport two hours early.
  • Keep your ID handy.
  • Wear easy-to-remove shoes.
  • Respect other passengers' space.
  • Have a backup plan ready.


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The purpose of checking-in is to receive your boarding pass. A few years ago, you had to present your ID and booking confirmation at the airport to receive your boarding pass. Now, thanks to online check-in, you can do this in advance from the comfort of your home. However, you should also be aware of a few things.

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Yes, you can use Online check-in even you have check-in baggage. Please drop your baggage at the baggage counter or the check-in counter no later than 60 minutes (International flight) prior or 30 minutes (Domestic flight) prior to the scheduled departure time of your flight. Please refer to Online Check-in Procedure.

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If you check in at the airport, you may print your boarding pass from a self-service kiosk near check-in, or an airline representative can print one for you at the check-in counter. If you lose your pre-printed boarding pass or misplace the link, you can reprint your boarding pass when you get to the airport.

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Check-in times You can check in online or from the app starting 24 hours before and up to 45 minutes before your flight (90 for international). To check bags or check in at the airport, you must be there a certain amount of time before scheduled departure: Within the U.S. – 45 minutes.

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Firearms, ammunition, and fireworks are prohibited, as are all knives and safety razors (including pocket knives and Swiss Army knives). Straight razors and replacement blades for straight razors are also not allowed. Most tools also cannot be packed in carry-on luggage, as they have the potential to cause harm.

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Carry-on Baggage Screening Here's what to expect when taking your carry-on bag through security screening next time you fly. You will be asked to remove personal electronic devices larger than a cell phone from your carry-on bag and place them into a bin with nothing placed on or under them for X-ray screening.

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You don't have to remove the chargers if they're in your carry-on or luggage. You can keep the chargers in your carry-on as well as hand luggage. These electronic devices are not included in the restricted item list by any airport in the world.

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