What documents do I need to travel with TUI?

Passengers must hold valid ID with a photograph i.e. International Passport or EU National ID. It is your responsibility to ensure that you have a valid photo ID. British Citizens must hold a valid 10-year passport. EU National IDs must be valid for entry into the country of intended destination.



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TUI flights When you get to the airport, you can either show your mobile boarding passes, or a printout of the PDF. That said, mobile boarding passes aren't available on all routes – if they're not available, you'll need to print the PDF.

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Your reservation number (7 or 12 numbers) and a copy of your reservation suffice to check in for your flight. If you reserved a car or any other services, you must print out the required vouchers/documents.

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If you're travelling with TUI log in to the Flight Extras website and if you've already checked-in, you'll see a print button. Click this and your boarding passes will appear, ready for reprinting.

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You NO longer need to fill out the Forma Migratoria Multiple (FMM) also known as Tourist Card. There are some exceptions: If you are flying to/from ANY OTHER airport in Mexico NOT listed above, then you may still need to fill out the Immigration Form manually when you arrive or depart from another airport in Mexico.

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U.S. citizens who travel as tourists beyond the “border zone” or enter by air must fill out an Official Entry Immigration Form (FMM), which is provided by commercial airlines or at the Mexican airport of entry.

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You shouldn't need to but it is wise to do so in case you have a problem with your phone at the airport. When you do save your boarding card to your phone, always ensure you have offline access to it on your home screen. Not only will you have immediate access but it may save you incurring data roaming charges.

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Digital boarding passes Once you've checked in, you can download and store your boarding passes on your phone – they're available for most our flights.

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How Strict Are TUI On Hand Luggage Size? As with all airlines, TUI is very strict about hand luggage restrictions. If your hand luggage does not fit through the TUI sizer at the check-in desk, you run the risk of being charged extra; not the kind of holiday surprise anybody wants!

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A valid passport book is required to enter Mexico by air, and those attempting to enter at an airport with a U.S. passport card only may be denied admission.

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Fill in the forms, print, sign and bring with you. Immigration form must be printed double sided.

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Update: All airports have been removed from the FMM requirements. The Tourist Card (FMM) is no longer needed for visitors arriving by Air. For years, all tourists arriving in Mexico have been required to fill out their FMM form to get a tourist card.

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Can I use my mobile boarding pass to go through the security checkpoint and board my flight? Yes, simply show your mobile boarding pass on a mobile phone, iPad, or Apple Watch and a valid form of identification to the TSA Agent at security to proceed.

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