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What does a crew planner do?

Key responsibilities: Building crew schedule based on the commercial program and duty time limitations. Optimizing the crew roster to ensure highest crew productivity while adhering to safety and compliance requirements.



An airline crew planner is responsible for the complex logistical task of building and managing schedules for pilots and cabin crew members. Their primary goal is to ensure that every flight in the airline’s commercial program is properly staffed while strictly adhering to safety regulations, such as flight and duty time limitations (FTL). They must balance operational efficiency with crew well-being, taking into account factors like fatigue risk management, vacation requests, and training requirements. Crew planners use sophisticated software systems like AIMS or Jeppesen to track availability and modify rosters in real-time when disruptions—such as weather delays or mechanical issues—occur. Beyond daily scheduling, they collaborate with HR, Training, and Flight Operations departments to forecast future staffing needs and ensure that all crew members maintain the necessary qualifications and certifications to fly.

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Crew Schedulers coordinate the daily operation of the airline as it applies to Crewmembers and play an important role in ensuring that Endeavor provides a reliable, efficient, and — above all else — safe service.

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MILOS allows airlines to manage flight schedules through a user-friendly Schedule Builder. The Schedule Builder provides drag and drop features which allows airlines to effectively build daily, monthly and annual schedules through an intuitive graphical interface.

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onto the crew members' schedule. The first year, schedulers are still earning vacation time, but by swapping, they can add to their 3-days off and really enjoy their flight benefits.” (Like all airline employees, crew schedulers receive free travel on United Airlines, and deep discounts on partner airlines.

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Typically, flight attendants work 12 to 14 days and log 65 to 85 flight hours on average each month, not including overtime. Flight attendants are only paid once the boarding doors are closed.

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Max crew duty is the maximum amount of time that a pilot can be on duty, or be working, within 24 hours. The max crew duty is 14 hours out of a 24-hour day. Part 135 regulations also require crew members to work only a set number of hours on consecutive days.

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