What does a front desk agent do?

Front Desk Agents work for hotels, motels and other vacation resorts checking guests in and out of their rooms. They work with guests both in-person and online to reserve their rooms, answer any questions they have about the hotel and provide details and recommendations about activities to do in the surrounding area.



People Also Ask

Strong administrative skills are key for job seekers interested in working as a front desk agent. The position involves great organizational skills, from arranging room assignments, using a computer, and handling cash to dealing with a variety of customer service expectations and requests.

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What qualifications do I need to be a receptionist? Receptionists usually need to have a high school diploma or the equivalent and some office experience.

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