What does Disney call their guests?

Another change has been the language Cast Members use to talk to Guests. While it was previously common practice to refer to Guests as “sir” or “ma'am,” Cast Member training now encourages more gender neutral terms to avoid misgendering Parkgoers. This includes calling Guests “folks” or “friends.”



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When we brought the fireworks back to the Magic Kingdom, we no longer say, 'Ladies and gentlemen, boys and girls,' we say, 'Dreamers of all ages,' Ware said. According to some videos shared on social media, some changes in the recorded messages were implemented as early as last summer.

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24 Call Each Other Mr. Instead, they all call each other by their first names. This dates all the way back to when the parks first opened and Walt himself wanted the cast members to feel like a big, friendly family. Even when he was in charge, cast members weren't allowed to call him Mr. Disney!

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Back in 1955, as the original Disneyland theme park was set to open in California, employees taking part in orientation were told “that everybody who worked there was supposed to use term 'guest' instead of 'customer. ' ”

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5. “Signal 70” — This is one code that hopefully is used very little because it signals a lost child.

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There are two types of people in the World. Disney World, that is - those that can't get enough of Magic Kingdom and those that are crazy about Epcot!

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We've already told you what a “Code 101” means, but today, we're here to talk about the dreaded “Code V,” otherwise known as a “protein spill.” What's that? Well…it's Cast Member lingo for when someone vomits.

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Customer service was so important to Walt Disney that he coined a word to define his approach to surprising and delighting visitors to his parks: “Guestology.” The framework for guestology is deceivingly simple; the creation of complex organizations is often inspired by ideas that are basic and easy to understand.

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Generally, the internet agrees that a Disney adult is someone who loves Disney as much as kids do (or more). They visit the theme parks often, usually own lots of Disney merchandise, love the movies (especially the classic animated films), and aren't ashamed of their passion for the brand.

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A Disney adult is an adult who is a devout fan of The Walt Disney Company. Common hobbies of Disney adults includes visiting Disney theme parks, collecting Disney merchandise, cosplaying as Disney characters, and consuming content on the Disney+ streaming service.

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Sweethearts' Nite is a Disneyland After Dark event that has been held in past years. While we don't know yet whether or not it will be offered in 2024, this special event has typically been announced around mid-December.

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Code 101/Code 102 You never want to hear this term when you're standing in line for an attraction. Code 101 means that a ride or attraction has torn up and is no longer functional. As such, you'll likely get redirected out of the line queue and asked to return later. In some instances, you'll stay in line instead.

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