- Coco Chanel lived in the hotel for almost 35 years.
- Many of the Ritz-Carlton's staff attended Margaret Thatcher's funeral.
- Ernest Hemingway was a regular at the Ritz.
- On his deathbed, Marcel sent his driver to the Ritz for a cold beer.
- F Scott Fitzgerald was a frequent visitor to the Ritz-Carlton bar.
The Ritz-Carlton's typical target market includes: business executives, corporate, leisure travelers, typically middle-aged persons and elders, and families from the upper and upper-middle class section of society.
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Among its celebrity clientele, The Ritz has counted icons as diverse as Charlie Chaplin, designer Coco Chanel, Audrey Hepburn and Madonna. It was, of course, the Paris Ritz—headquarters and playhouse to Coco Chanel, Scott and Zelda Fitzgerald, Cole Porter, and Ingrid Bergman, among others.
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The Ritz-Carlton's Famous $2,000 Rule is a customer service policy that empowers the hotel's employees, referred to as ladies and gentlemen, to spend up to $2,000 per day, per guest, without seeking approval from their superiors, to resolve any guest issues or complaints.
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Another strong indication of the continuing prestige and reputation for excellence of The Ritz-Carlton in the minds of travelers appears in the results of the recent survey of the magazines readers. Overall, The Ritz-Carlton was voted the most preferred hotel brand among other hotel organizations in North America.
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As a neighbor on the rue Cambon, Gabrielle Chanel decided one day in 1937 to take a suite at the Ritz Paris. She would stay for 34 years.
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LIVE HERE, ALWAYS ® The Ritz-Carlton Residences embody a unique sense of place and cultivate a local aesthetic, wherever they are in the world.
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The Ritz-Carlton features Michelin-starred, concept-driven restaurants inspired by their location and setting in addition to Club Lounges that feature personalized concierge services and daily food presentations.
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The Credo: In this de facto mission statement, the Ritz-Carlton defines guests' care and comfort as its number-one priority, describes the kind of atmosphere it wishes to cultivate (“warm, relaxed, yet refined”), and sets out its expectations for the Ritz-Carlton experience.
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The Ritz Carlton Hotel is successful because they provide an unparalleled level of service and luxury. From the moment you walk in, you are treated like royalty with a warm welcome from their friendly staff.
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The Ritz-Carlton is Under the same management and direction as that of the famous RITZ-CARLTON group of hotels in the leading European cities, including the CARLTON, RITZ and HYDE PARK Hotels in London; the RITZ in Paris, the RITZ in Madrid, the ESPALANDE in Berlin, the ESPLANADE in Hamburg, the NATIONAL in Lucerne, ...
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The Ritz, bought by Mohamed Al Fayed in 1979 and refurbished in rich belle époque style, has a reputation for discretion. At the very beginning of their romance, Diana and Dodi stayed in the Imperial Suite. Le Patron, as the mercurial Mohamed Al Fayed is known affectionately by staff, picked up the bill.
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“Attaining the Five Diamond Rating is an impressive accomplishment and a point of great pride for these top hotels”, said Michael Petrone, director, AAA Inspections & Diamond Ratings.
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Ritz-Carlton competitors include Hyatt, Four Seasons Hotels and Resorts, Marriott, Belmond Ltd. and Loews Hotels. Ritz-Carlton ranks 2nd in CEO Score on Comparably vs its competitors.
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