What gets you a disability pass at Disney?

Any disability that interferes with you or your child's ability to wait in a conventional standby queue may be eligible for a DAS Pass. To register for a DAS Pass, you will need to speak with a Cast Member directly (either in person or online) about why the condition makes waiting in line difficult.



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The Disney cast members will work with that guest on an individual basis to make whatever accommodations are necessary. There is no requirement for guests to prove medical disability with a doctor's note or documentation; Disney takes guests at their word.

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There are 2 ways to register for DAS: (1) pre-arrival via live video chat or (2) on-site at Guest Relations.
  1. City Hall at Magic Kingdom park.
  2. The Guest Relations lobby (near the Main Entrance) at Disney's Animal Kingdom theme park.
  3. The Guest Relations lobby (near the Main Entrance) at Disney's Hollywood Studios.


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Sign up for 'DAS pass' One thing I didn't take advantage of — and wish I had — is the Disability Access Service (DAS) pass. Guests with any condition (including ADHD) that prevents them from waiting in extended lines can obtain one.

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There are 2 ways for eligible Guests to register for the DAS program—pre-arrival via live video chat or in person at Guest Relations during a park visit. Cast Members will work with Guests individually to discuss specific requests and offer assistance.

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DAS is intended for Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability. DAS doesn't provide immediate access to experiences, but rather allows Guests to request a return time for a specific experience that is comparable to the current standby wait.

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Can Disney ask for proof of disability? No, cast members do not ask for proof of disability or medication documents during the Disney World DAS registration process.

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The DAS pass will only show up on your My Disney Experience app for the day you have a park ticket and reservation and when you are actually in the park. If you go to the hamburger menu and scroll all the way down, you will see your DAS access pass.

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Here are the rides that are only available to book the day of your visit and are not available ahead of time:
  • Magic Kingdom: Seven Dwarfs Mine Train, Space Mountain.
  • EPCOT: Remy's Ratatouille Adventure, Frozen Ever After.
  • Hollywood Studios: Star Wars: Rise of the Resistance, Mickey and Minnie's Runaway Railway.


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“The cast member was so rude and condescending and denied me the DAS,” the Guest recalled. “So, I went in February, ended up passing out in line to Soarin' and was just generally miserable while standing and waiting in lines because I was afraid I'd pass out again.”

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Do not bring a doctor's note. Disney can't use them due to privacy laws. Bring everyone in your party with you. They will take a picture of the guest the pass is assigned to; there is no need to smile or pose.

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Disabilities Access Service (DAS) Card Guests with Diabetes do qualify for the DAS card. Please see our DAS FAQs for information about how to get this pass.

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I just want to assure those with IBS that you can indeed get a DAS pass. I got my pass this morning and have my ride reservations. It wasn't hard at all and took maybe a minute or two. I did wait for nearly a half hour to talk to someone, and I called about two minutes after seven, but the actual call was very short.

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Yes, you may have multiple DAS holders in your group. You will still only get 1 return time at a time assigned to the guests in your group.

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On the day of your visit, have fun exploring other aspects of the park until you can redeem your return time. You may only have one active DAS return time at one time. After a return time has been redeemed, your party can request another one.

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What disabilities qualify for DAS at Disney World:
  • Disorders that make waiting for extended periods in the standby queue difficult.
  • Conditions that worsen with sun exposure, heat, or other outdoor elements.
  • Cognitive disorders that make staying in line a challenge.


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