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What happened to Uber and GoBank?

As of January 1, 2023, the Uber Debit Card will work as a regular debit card with GoBank and won't be supported by Uber. After the New Year, GoBank will send a new debit card that replaces your Uber Debit Card.



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24/7 phone support To speak with an agent, go to Help in your Uber Driver app, then tap Call Support.

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Call Uber on the phone Uber has a 24/7 local support line for general customer service: 800-593-7069.

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As of January 1, 2023, the Uber Debit Card will work as a regular debit card with GoBank and won't be supported by Uber. After the New Year, GoBank will send a new debit card that replaces your Uber Debit Card.

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Uber riders don't have to have the app on their phone to request a driver. Riders can now call to book a ride on-demand or schedule one ahead of time.

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Customers can request a ride by dialing 1-833-USE-UBER. You can book a ride on-demand or schedule one ahead of time.

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Kids between 13 and 17 years old will soon be able to hail a ride in an Uber. Until now, teenagers weren't supposed to ride alone in an Uber. Starting May 22, the ride-hailing company will add an option in some cities that allows minors 13 to 17 years old to ride solo in one of their cars.

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