What happens after you request an Airbnb?

If you sent a request, your Host will typically respond within 24 hours. In the meantime, we may ask you to verify your identity—as this helps us to ensure the safety of our community. In everywhere but India, if the Host accepts your request, you'll be charged for the reservation.



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When you'll hear from them. Hosts have 24 hours to accept or decline your request, but the vast majority reply within 12 hours. Chances are, it'll be even quicker: More than half of all trip requests are accepted within one hour of the Host reading it.

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What happens next? If you booked instantly, you're good to go. If you sent a request, your Host will typically respond within 24 hours. In the meantime, we may ask you to verify your identity—as this helps us to ensure the safety of our community.

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If your reservation request is declined by the host or expires (hosts have 24 hours to respond), no charge is made for the reservation and you're free to book another place to stay.

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Declining an inquiry signals to the guest that their needs aren't a good fit for your space and encourages them to request another listing.

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Cleanliness: Guests should not leave the listing in a state that requires excessive or deep cleaning (moldy dishes, soiled carpets, stains from pets, etc.). Cleaning fees set by Hosts are only meant to cover the cost of standard cleaning between reservations (laundry, vacuuming, etc.).

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Unless you've found an Instant Book listing, you'll have to request that the Host accept your stay. At the Confirm and pay stage of your request, you'll need to include a brief message about why you're traveling and when you'll check-in.

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Airbnb Fees for Host Cancellation After the first free cancellation has been implemented, hosts have to pay for any following cancellations. If this is done more than seven days before the guest is to check in, then the penalty is $50. If the proprietor cancels in less than a week, there is a penalty fee of $100.

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Send a reservation request
  1. Go to the listing and click Check availability.
  2. Select dates, number of guests, then click Reserve.
  3. If you are shown Confirm and pay, you can book instantly.
  4. If you are shown Request to book, you can add payment info, review the policies and terms, and message the host before you submit.


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You have 24 hours to accept or decline a trip request before it expires. Respond within 24 hours. Guests who send an inquiry are usually searching for more information before sending a reservation request. Find details on the various statuses your reservation may go through.

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Airbnb Cancellations Some reasons could include risk detection, policy violation, or when a host's listing is removed from the platform. When Airbnb cancels a reservation, guests are usually given a full refund, including the service fee.

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Safety is important, but we value your privacy too. We never review, scan, or analyze your messaging communications to send you third-party marketing messages. We don't sell reviews or analyses of these communications.

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Ask for a refund: If you need to request a refund because of the issue, there's a higher chance your Host will accept your request if you can agree on an amount first. Send a request to your Host for the refund in the Resolution Center and provide the details of the issue along with the photos or video.

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Most people allow themselves around 4 hours, which is a perfect amount of time to thoroughly clean the entire unit with special attention to guest “pain spots.” These are the highly frequented areas guests are most likely to notice spots or dirt, such as the linens, towels, floors, and bathroom.

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The cities mentioned — which also included San Antonio, Nashville, Denver, New Orleans, Seattle and Orlando — all saw revenues drop at least 34.8% from May 2022 to May 2023, according to Gerli's calculations. The city with the biggest decline was Sevierville, Tennessee, which suffered a drop of 47.6%.

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Tips to avoid Airbnb scams
  1. Check your host's profile and look for anything odd, like requests to use payment systems outside Airbnb.
  2. Confirm you're renting a legal listing by using a reverse image search.
  3. Always remain on the Airbnb app or website when communicating with your host.


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