Air tickets whose itineraries have been affected by cancellations or flight delays greater than 4 hours, are refundable. Some countries qualify for exceptions.

If Copa Airlines cancels your flight in 2026, your rights are governed by their "Contract of Carriage" and the regulations of the country where the flight was scheduled to depart. Generally, Copa will attempt to rebook you on the next available flight at no additional cost. If the new itinerary does not suit your needs or if you choose not to travel, you are entitled to a full refund of the unused portion of your ticket, even if it was originally a non-refundable fare. Under their current 2026 policy, if a cancellation occurs due to airline responsibility (mechanical issues or crew scheduling) and results in a delay of more than four hours, you can request a refund through their online "Claims and Complaints" form. Depending on the local laws (such as EC 261/2004 for flights from the EU), you may also be entitled to "duty of care" benefits, which include meals, communication, and hotel accommodation if an overnight stay is required. Always ensure you receive a written statement of the cancellation at the airport to facilitate any future insurance or compensation claims.