What happens if I miss my train in London?

Just hop on the next train, so long as your ticket doesn't have any restrictions on which company you can use. In this case, you might need to stick to the operator on the ticket. If you have an Advance ticket, you can get the next train operated by the same company that's specified on your ticket.



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Depending on the class of ticket you have, you may or may not be allowed to board the next train with the same ticket. According to railway regulations, once you reserve a seat, you are not permitted to use the same ticket to board the next train.

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Travelling in the UK If you miss your next train because a previous connecting train service was delayed, you will be able to travel on the next train service provided by the TOC (as long as the entire journey is booked under 1 ticket).

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If you have an Advance ticket, you can get the next train operated by the same company that's specified on your ticket. If there's widespread disruption, or a very long wait until the next train (over 60 minutes), then you should be accommodated on a different company at no extra cost.

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If you need to travel on a different date, you will need to cancel your ticket and buy a new one. Your ticket is refundable (with no admin fee) if the service you planned to travel on is delayed or cancelled, and you choose not to travel.

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If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.

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As such, you are only allowed to take the train you are ticketed for. To take an earlier or later train, you must change your reservation prior to your scheduled departure, but this is relatively easily done.

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Changes are only allowed for a different time/date of travel, so you need to stick to the same departure and arrival stations. The simplest way to amend your tickets is online via My Booking. For eticket bookings you pay the difference between your original ticket and new ticket, plus a change fee.

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If your train is cancelled, you can use your existing ticket to travel on the next available service... Advance Singles – hop on the next available train with the same train operator. Flexible tickets – such as Off-Peak and Anytime tickets offer flexibility and you can travel at various times of the day.

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Anytime tickets You are allowed to break your journey at any point, or more than once if you wish. This means that you do not have to make the whole of your journey at the same time or, where allowed, on the same day.

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If you miss your connecting train In Europe, international rail travel is protected by CIV rules. This means you'll usually be permitted to travel on the next available train free of charge if your first train is delayed. They do not entitle you to a full refund of your order.

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As per section 28.2 of the National Rail Conditions of Travel, “Where disruption prevents you from completing the journey for which your Ticket is valid and is being used, any Train Company will, where it reasonably can, provide you with alternative means of travel to your destination, or if necessary, provide ...

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