If there is a flight delay of 2 hours, the airline staff will usually provide you with vouchers that can be redeemed at local airport restaurants and snack bars.
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The airline must offer you a meal and refreshment if your flight is late by at least 2 hours at departure. It'd be wiser to stay at the airport, despite the inconvenience. However, if the flight is delayed by over 6 hours, you're allowed to require a hotel room and transportation to get there.
Schedule Change/Significant Delay - A consumer is entitled to a refund if the airline made a significant schedule change and/or significantly delays a flight and the consumer chooses not to travel. DOT has not specifically defined what constitutes a “significant delay.”
If you arrive at your destination more than 3 hours after your scheduled arrival time, you are entitled to the same reimbursement, rerouting, and rebooking structure as a denied boarding.
They currently all agree to issue meals or meal vouchers to passengers whose flights are delayed three hours or more, and all but Frontier have agreed to provide complimentary hotel accommodations if there's an overnight delay, plus ground transportation to those accommodations.
So if your flight is delayed by 2 hours, there is no compensation. However, you can make a different claim. For example, if your flight is delayed by two hours or more, your airline must take care of you by offering you support services. These can be very different.
However, if your first flight is delayed for more than 3 hours, you may be entitled to compensation from the airline that caused the delay. In addition to compensation, the airline must offer you a choice between: Reimbursement of your ticket and a return flight to your departure airport if you have a connecting flight.
Now, the DOT has defined language and timing so that a significant delay would be defined as one that affects the departure or arrival time of a domestic flight by three hours or more (or by at least six hours for an international flight).
While some airlines do offer accommodations for flight delays, there are exceptions to the rule. Certain circumstances, such as weather-related delays or air traffic control issues, may exempt airlines from providing hotel accommodations.
For domestic flights in the U.S., airlines have to pay you 200% of the value of your one-way ticket up to $775 if you arrive at your destination one to two hours past your originally scheduled itinerary or 400% of the one-way ticket price, up to $1,550 if your arrival delay is longer than two hours.
When a flight gets diverted, the airline still must get you to the destination airport (as shown on your ticket) at no extra cost to you. It could be by a bus, train, taxi or another flight. If it was just a leg of your journey, you may also get a new ticket to your destination for the new airport.
Once passengers have boarded the aircraft, the compensation structure is $100 in credit for a delay between three and five hours, $175 in credit for a delay between five and six hours, or a $250 credit for a delay of six hours or more.
Tweeting at the airline's customer service team, submitting a request for compensation online or writing a letter the old fashioned way are other options that have met with success…
Passengers denied boarding involuntarily due to oversales are entitled to compensation set by DOT. It is based on the price of the ticket and the length of time that the passengers are delayed in getting to their destination because of being denied boarding.