Loading Page...

What happens if my phone dies with my train ticket?

Your mobile phone must be able to display the ticket on your phone screen. If your phone battery has died, you will be unable to retrieve your mobile ticket. Therefore, you will have to purchase a new ticket for the journey you wish to make.



People Also Ask

You can even retrieve your eTicket in the app. Open the eTicket PDF on your mobile device. You can even print your eTicket before arriving at the station. Simply show the eTicket barcode and your ID to the conductor.

MORE DETAILS

Can you scan a trainline ticket twice? It is perfectly valid to use the out portion and then the return portion. It is NOT valid to use the out portion twice, or to use the return portion twice, or to use the out portion at all after the return portion has been used.

MORE DETAILS

You may submit an application for refund up to one year from the purchase date of the lost tickets. You must provide ticket numbers for lost tickets. For this reason, we suggest you write down your ticket numbers when your first purchase your tickets.

MORE DETAILS

No, please do not screenshot your e-ticket as the QR code may be blurred or not sufficiently accurate to scan.

MORE DETAILS

Generally, if you're traveling on one route multiple times in a day, an all-day ticket may be cheaper than buying two separate tickets, depending on the distance. However, if you're traveling on multiple routes on the same day, two single tickets may be the better option.

MORE DETAILS

If your train is cancelled, you can use your existing ticket to travel on the next available service...

MORE DETAILS

In the United States it is the law, same as if involved in a vehicle to vehicle accident or accident with a pedestrian on the road is the same on the railroad, the law and railroad operating rules always require stopping the train after an accident or incident and rendering aid to injured people.

MORE DETAILS

If you miss your connecting train This means you'll usually be permitted to travel on the next available train free of charge if your first train is delayed. They do not entitle you to a full refund of your order. You may need to show your tickets on later services as evidence of the delay.

MORE DETAILS