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What happens if one ticket is not confirmed in PNR?

All tickets which do not have even 1 confirmed or RAC gets cancelled automatically and you get a refund in your account (the means by which you had paid for the ticket). If you have even 1 RAC or Confirmed ticket in your PNR the entire ticket is valid and you can travel.



If a single ticket within a multi-passenger Passenger Name Record (PNR) is not confirmed, that specific traveler will likely be denied boarding at the gate. A PNR can exist even if the underlying ticket has not been "issued" or "synced" with the payment. This often happens due to payment processing delays, a mismatch between the airline and a third-party booking site, or technical glitches during a schedule change. The "gold-standard" for passengers in this situation is to check for an e-ticket number (a 13-digit code starting with the airline's specific prefix) for every traveler. If one person has a PNR but no ticket number, their seat is essentially just a "reservation" without a valid contract for carriage. In 2026, airlines have improved automated re-syncing, but you should still use the "Manage Booking" tool to verify the status of each passenger individually. If a ticket shows "Pending," you must contact the airline immediately to resolve the issue before heading to the airport to avoid being separated from your traveling party.

People Also Ask

Yes, you can travel together if one ticket is confirmed and the other is on a waiting list. However, the passenger with the waiting list ticket will not be guaranteed a seat. If there are seats available, the TTE (Train Ticket Examiner) will allot them a seat.

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A Penalty Fare is £100 plus the price of the full single fare applicable for your intended journey. However, if it is paid within 21 days, the Penalty Fare is reduced to £50 plus the price of the single fare applicable.

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Yes. Out of the 3 passengers booked on a single PNR, any one or two can be cancelled keeping the remaining intact. In case of e-ticket go to cancel section and check the passenger(s) you want to cancel and leave the other(s) who will travel.

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The likelihood of an RLWL being confirmed is quite low. Once the chart is made, if there are still RLWL tickets on the waitlist, they are canceled right away and a refund is given.

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