If you decline a delivery request, that request will be re-assigned to another nearby delivery person. We recommend that you only go online when you're ready to accept delivery requests.
People Also Ask
If you read through the Terms of Service from any of these delivery platforms, you'll notice that your acceptance rate doesn't really matter. Remember you're an independent contractor, and you have the right to accept or decline the offer given to you. You cannot be punished by termination for doing so.
The acceptance rate is exactly what it sounds like. The figure, expressed in a percentage, reflects the number of ride or delivery requests sent to you divided by the number you choose to accept. There was a time when Uber would deactivate drivers for low acceptance rates, but they no longer do this.
In the past, Uber would deactivate you if your acceptance rate got too low. After a lawsuit and policy change, though, that's no longer the case. However, that doesn't mean that you get nothing for having a high acceptance rate.
The driver would reject one dispatch in favor of waiting for another in the following conditions: The driver determines that the Uber App estimated time to reach the rider is too high for the driver to make an effective return on their time.
If Uber Eats can't find a driver, you'll get a refund from Uber Eats directly to the payment method you selected. Most of the time, this will happen automatically. If you can't wait for it, you can also contact Uber Eats and have them issue you a refund manually.
If your acceptance rate gets too low you can always go back to accepting every ride and with enough time you'll make it back to your 100% acceptance rate. But, I think once you try it, you'll realize how much more you make, how much you were losing before, and you'll keep your acceptance rate lower.
Uber's CEO says this is the most common reason drivers cancel on customers. Uber CEO Dara Khosrowshahi said the prime culprit behind driver cancellations are trips to undesired destinations.
“We have a certain level of quality that riders deserve. When drivers don't meet that quality, we do suspend them. And then we offer an opportunity to go through the training program if they want the opportunity to improve that rating.”
Uber will provide a 1099-K form detailing your full yearly earnings, regardless of the amount. So don't assume that just because you made under $600 with Uber that you won't receive tax documentation.
Low Uber Driver RatingsYou should ensure that your rating is always above 4.8 because if it falls below 4.6, you risk deactivation. Uber allows the drivers to pay customer service fees to get reinstated.
One low rating won't have a significant impact on your overall average. If you're consistently rated poorly, check out Uber resources, including tips from other delivery people. If your rating doesn't improve, you may lose access to the app (see Uber's Community Guidelines for more information).
Can I see how much I was tipped by a specific rider or customer? To protect your customer's privacy, you'll be able to see the tip you receive on the trip receipt but will not see that individual's name or photo.