What happens if you forget to tap in SEPTA?

Riders who don't tap in at a station and wait to be scanned on the train may be paying a higher fare than necessary. For instance, a rider who boards the Manayunk-Norristown Line at East Falls, but does not tap in, might see a Zone 2 charge on their SEPTA Key card, even though East Falls is in Zone 1.



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First, make sure you've downloaded the SEPTA app and have made a SEPTA Key account. Once you've gotten those set up on your phone, you can buy mobile tickets by logging into your account and tapping “Buy or Manage Key Tix,” located right at the top of the app.

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At the Kiosk you can buy a Key Card, load/reload a fare, as well as check the balance on your Travel Wallet. Kiosks accept credit, debit, and cash—just check the signage on the equipment. The Fare Kiosk also sells a Quick Trip for customers without a Key Card who only want to purchase a single ride fare.

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No card? No problem. Available in the official SEPTA App - SEPTA Key Tix is THE a convenient way to pay for one or up to five (5) people using your smartphone! Use a credit or debit card to download a QR-code “ticket” that can be read at fareboxes and turnstiles.

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Available in the official SEPTA App - SEPTA Key Tix is THE new and convenient way to pay for one or up to five (5) people using your smartphone! Use a credit or debit card to download a QR-code “ticket” that can be read at fareboxes and turnstiles. Note: You cannot use Travel Wallet to purchase a SEPTA Key Tix.

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SEPTA accepts Contactless payment (any credit/debit card or Apple/Google/Samsung Pay) on bus and Metro (includes BSL, MFL, NHSL & Trolley). SEPTA accepts cash for travel on any of its transit services. Exact fare is required.

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New city program offers free SEPTA rides to low-income Philadelphians. By the end of the year, 25,000 low-income residents of Philadelphia will have access to free SEPTA fares, city officials say.

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There are SEPTA Key cards out there that expire on February 28, 2021 so please take a moment to check the GOOD THRU date on the front of your card. If your SEPTA Key card is set to expire and it is not already registered, we recommend you do so immediately at septakey.org.

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