You will be charged the incomplete journey fare, as above, each time you touch-in and don't touch-out. Make sure you have enough battery left in your device to complete a journey.
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If you forget to touch-out, you will be charged the incomplete journey fare of £4.60 – so it's worth remembering every time.
The charge for a penalty fare notice issued during an inspection is £120 and must be paid within 21 days. If you pay within 14 days of the date you received the standard fare, a 50% discount is applied, and you should pay £60.
If you don't pay within 21 days, Metrolink will start legal proceedings to recover the money you owe and the amount due will increase. Please wait 24 hours after receiving the notice before paying the penalty fare.
If you don't have a default set on your card and you forget to tap off at the end of your trip, you'll be charged the fare to the last stop on the train line or bus route and with your fare type and any applicable loyalty discounts applied.
To perform a tap-out, you tap your co-player's arm or another convenient part of their body twice, and repeat this action as many times and as hard as you need to get their attention. (Typically, once and quite softly is enough).
What happens if you get on a tram in Manchester without paying? If you don't have a valid paper or mobile app ticket, or you don't touch-in successfully with a smart card, contactless card or contactless device you may be charged a penalty fare of up to £120.
The Bee Network app also allows you to buy new tickets that allow you to use both buses and trams around Manchester. You can pay with either cash or a card, but you can also pay for a week's travel card (which you can upload to an igo card).
Under the Penalty Fares regulations, passengers who are found without a valid ticket for their journey must pay either: a Penalty Fare of £20. twice the full applicable single fare to the next station at which the train calls, whichever is the greater.
For your safety, all of our trams are also fitted with CCTV. There are emergency call points on all 99 stops on Metrolink, as well two onboard each tram.
You can also travel on Metrolink in zone 1 (See tram map) at no extra cost if you have one of the following tickets:The destination on your train ticket is “Manchester Central Zone” (MANCHESTER CTLZ). This is available for train tickets from anywhere in Greater Manchester into Manchester city centre.