What happens if you get on wrong train?

If the conductor discovers the error, then your chances of a fine increase. Bottom line is that getting on the wrong train is your mistake and you'll incur the cost of any changes. The type of ticket you hold will determine whether you can exchange it at full or partial value or whether you'll need to buy new tickets.



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Depending on the class of ticket you have, you may or may not be allowed to board the next train with the same ticket. According to railway regulations, once you reserve a seat, you are not permitted to use the same ticket to board the next train.

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If your connecting train is with the same Carrier as the delayed train you will be able to travel on the next available train to your destination.

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Travelling in the UK If you miss your next train because a previous connecting train service was delayed, you will be able to travel on the next train provided by the train operator (if the entire journey is booked under one ticket).

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If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.

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If you need to change the day or time that you are travelling, you can amend your ticket right up to the time your journey is due to begin. You may be charged £10 to change your ticket and you will also be charged for any difference in price between your ticket and the new ticket.

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In this case, you will almost certainly be directed to take the next train. Don't worry if you miss a following connection, you're covered all the way to your destination because of the cancellation (this also works for delays).

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Under the Penalty Fares regulations, passengers who are found without a valid ticket for their journey must pay either: a Penalty Fare of £20. twice the full applicable single fare to the next station at which the train calls, whichever is the greater.

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Whether you can change your ticket, or receive a refund, depends on the type of ticket you have bought and where you bought it. Changes to tickets can be made at most National Rail ticket offices before you travel. Alternatively, you can contact the online retailer that you bought your ticket from.

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It's an offence to board a train without a ticket. The only exceptions to this are: If the ticket office is closed. If a self service ticket machine that accepts cash isn't working and the ticket office is not open or there is no ticket office.

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Penalty Fare cost The penalty is £100 plus the price of the full single fare applicable for your intended journey. However, if it is paid within 21 days, the Penalty Fare is reduced to £50 plus the price of the single fare applicable.

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Passengers who have already purchased Advance tickets on strike days may be entitled to a fee-free change of journey by contacting the original retailer of their ticket up until 18:00 the day before they travel.

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Refunds: Full refund to original form of payment with no fees if canceled 15 days or more before departure. 25% fee charged if canceled less than 14 days before departure. Tickets on unreserved services incur 25% fee if canceled an hour or more after purchase.

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25% fee charged if canceled less than 14 days before departure. Tickets on unreserved services incur 25% fee if canceled an hour or more after purchase.

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