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What happens if you lose your Shinkansen ticket?

Lost and stolen tickets If your ticket is lost or stolen, see a station ticket office or a train attendant and request a repurchase of the same ticket. Repurchased tickets are marked as such. A reserved seat ticket can be repurchased only for a reserved seat on the same train.



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What should I do if I book a seat on a Shinkansen and miss it? Can I just get on the next train and go to the unreserved area? You can ride on unreserved car of later Shinkansen trains on the same day. If you have a JR Pass - you can get on the next available Shinkansen **that the pass is valid for.

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Depending on the class of ticket you have, you may or may not be allowed to board the next train with the same ticket. According to railway regulations, once you reserve a seat, you are not permitted to use the same ticket to board the next train.

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Do Shinkansen tickets sell out? Yes, especially for weekend travel and during peak seasons, Shinkansen services can be fully booked. In this case, it may be possible to ride with a non-reserved seat ticket, if you are willing to stand for the entire journey!

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Even the Shinkansen (bullet trains) are equipped with several non-reserved seats cars that you can ride with your JR Pass, without booking ticket. However, it is recommended to book a seat in the Shinkansen when traveling during Japan's national holiday's periods.

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25% fee charged if canceled less than 14 days before departure. Tickets on unreserved services incur 25% fee if canceled an hour or more after purchase.

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eTicketing is available on nearly all Amtrak train routes and Thruway connecting bus services throughout the nation. You'll receive your eTicket as a PDF attachment to your emailed receipt. You can even retrieve your eTicket in the app. Open the eTicket PDF on your mobile device.

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3. Booking Shinkansen tickets at the JR Station ticket machine. You may also choose to book your tickets directly while you're at the JR Station. All you have to do is find the ticket machines, which come with an English language option.

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Passengers can buy Shinkansen tickets from ticket counters, ticket machines or online. Foreign visitors are entitled to buy a JR Pass, which offers unlimited access to all Shinkansen trains. The JR Pass is great value for money, covering unlimited journeys during its validity.

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If your train is cancelled, you can use your existing ticket to travel on the next available service...

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eTicketing is available on nearly all Amtrak train routes and Thruway connecting bus services throughout the nation. You'll receive your eTicket as a PDF attachment to your emailed receipt. You can even retrieve your eTicket in the app. Open the eTicket PDF on your mobile device.

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It is recommended, but not required, to print out an updated copy of your eTicket (or obtain a new copy from a ticket agent or an Amtrak kiosk) after you have modified your itinerary.

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