What happens if you miss a train ticket?

You can call or text 800 872 7245 and they can put you on the next available train. Change fees are currently waived, but if there is a difference in ticket price you will need to pay the difference. Pricing is based on availability, so depending on how full the train is determines it more than how close to departure.



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So long as you've left enough time to change trains, then it's no problem that you've missed the train. Do you have a flexible train ticket, such as an Off-Peak or Super Off-Peak ticket? No problem. Just hop on the next train, so long as your ticket doesn't have any restrictions on which company you can use.

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Any time tickets are the most flexible and can be used on any train on the chosen day of departure for the journey you have booked. An anytime ticket allows you to return on any train within the dates displayed on your ticket.

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Sometimes they'll even say that your itinerary or tickets are even invalid! Don't worry, though, they're not invalid. If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket.

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To take an earlier or later train, you must change your reservation prior to your scheduled departure, but this is relatively easily done.

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Anytime Return: Your outward travel can be anytime within five days of the date on your ticket. Your return travel must be within one calendar month of the outward travel date specified. Anytime Day Return: Your outward and return travel can be on any train on the date specified.

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Penalty Fare charges changed in England on 23 January 2023. Charges for travelling without a valid ticket are £100 plus the price of the full single fare applicable to your intended journey served by that train.

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Penalty fares policy Charges for travelling without a valid ticket is £100 plus the price of the full single fare applicable for your intended journey served by that train.

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Yes, you can get a refund for your unused train ticket, with no fees, if your train is delayed or cancelled and you decide not to travel. If you want to get a refund for another reason, you may have to pay a fee.

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What happens if I miss my train on an advance single? 5.1 You must be at the departure station shown on your ticket in good time to catch the train. If you miss the first train on which you are booked for any reason, a new ticket must be purchased.

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If you miss your connecting train This means you'll usually be permitted to travel on the next available train free of charge if your first train is delayed. They do not entitle you to a full refund of your order. You may need to show your tickets on later services as evidence of the delay.

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If your train is cancelled, you can use your existing ticket to travel on the next available service... Advance Singles – hop on the next available train with the same train operator. Flexible tickets – such as Off-Peak and Anytime tickets offer flexibility and you can travel at various times of the day.

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