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What happens if you miss the Channel Tunnel?

If you miss your Eurotunnel crossing, for example due to bad traffic, and want to continue to travel you can: Be placed onto the next available shuttle. The Eurotunnel operates 24/7, so there should always be a next shuttle, unless there is an issue with the service itself.



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Arrive early or late and still have the freedom to turn up and board when you choose. Make use of our exclusive lounge with free amenities (refreshment are available between 6am & 10pm local time).

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How do you book and do you need to? Well, you can still turn up and buy a ticket at check-in but with dynamic pricing, it's almost certain to be more expensive than pre-booking and is subject to availability at peak times.

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Generally, if you'd left enough time had the delay not happened, Eurostar will re-book you onto the next available service. If you're delayed getting to the Eurostar station by something other than a train, YMMV, so it's probably best to leave more time for that.

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Usually yes, but occasionally we need to restrict this at peak times or during degraded service or disruption. We strongly advise purchasing a ticket in advance to avoid disappointment, and the further in advance you book the more you save.

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No - we do not oversell any of our departures.

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Passengers must remain on board the coach until all the shuttle carriage doors are closed. Stay close to your vehicle in order that staff on board can contact you if necessary.

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Dover - Calais ferry tickets start at around €36 for foot passengers and at about €80 for passengers who travel with a vehicle. On the other hand, prices for the Eurotunnel start at over €100 for a one-way drive to France from the UK. Conclusion: the ferry from the UK to France is usually cheaper than the Eurotunnel.

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Yes, you can bring food with you for personal consumption between Folkestone & Calais, and for your onward journey.

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What happens if I arrive early or late? If you check-in within 2 hours either side of your reserved time, within the validity of your ticket you may be offered a space on the next departure with availability without charge.

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The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.

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French signalmen refuse to speak English Which is why all Eurostar train drivers are required to be bilingual to a point. All candidates must take a nine-month course, which includes going to live with a French family, before they even get near a train.

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