What happens if you miss your Disney virtual queue time?

Those who miss their window by a significant time may not be allowed to ride the attraction. Guest experiences representatives—often wearing blue—are often near the attraction entrances to help when extenuating circumstances do arise.



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Once your boarding group is called for Guardians of the Galaxy: Cosmic Rewind, you can head to the attraction entrance to get in the queue. From the moment your boarding group is called, you have 1 hour to return to the ride before your spot in the virtual queue expires.

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Guest experiences representatives—often wearing blue—are often near the attraction entrances to help when extenuating circumstances do arise. So if an emergency happens and you miss your boarding window, there's no need to worry, as they are on-site to ensure you still get your opportunity to experience the attraction.

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If you've secured a virtual queue boarding group number on your reservation day, the Disney app will push a notification through when it's your group's turn to get in line. Once you receive this notification, you'll have an hour to get to the attraction or experience.

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Well, if you have successfully joined a Disney virtual queue you will receive a boarding group number. Once Disney is ready for your boarding group to go and enter the attraction they will send you a notification. At that point you will have an hour window to go and scan in using the My Disney Experience app.

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With the new Disney Park Pass System, guests can still leave a theme park and return. But, keep in mind that the modified virtual queue for Cosmic Rewind only gives you a one-hour return window.

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There currently is no penalty for no-shows for standard tickets, however, Magic Key passes are different. If a Magic Key holder has a reservation and does not show up for that reservation date, you do get a strike.

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REMEMBER: When the Virtual Queue is running, it's the only free way you can ride Guardians of the Galaxy: Cosmic Rewind. If you don't get into the Virtual Queue, the only other option is paying to ride using the Individual Lightning Lanes which is part of the new Disney Genie system.

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Don't Use Disney's Wi-Fi If you're on Disney property, you may be tempted to leave your phone connected to Disney Wi-Fi. But here's the thing: Disney Wi-Fi is notoriously spotty and it could cost you a spot in the virtual queue. So turn off Wi-Fi on your phone BEFORE the boarding group distribution time.

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You can only book two Individual Lightning Lanes per day. No matter how many parks you plan to visit in one day, you are only allowed to book two Individual Lightning Lanes. For example, you're planning to start your day in Hollywood Studios, but want to park hop over to Magic Kingdom in the afternoon.

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Most flights start boarding 30 - 50 minutes before scheduled departure, but the exact time depends on your destination and plane. Boarding ends 15 minutes before departure.

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Check-In Times at U.S. Airports
For most airports, you must be checked in at least 30 minutes before your scheduled departure time (airports requiring additional time are listed below, Go to footer note). Additionally, you're required to be at the gate and ready to board 15 minutes before scheduled departure.

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No one wants to be the person holding up the boarding process because of technical difficulties. We especially recommend printing boarding passes if you're taking connecting flights, as the longer you're in transit, the more likely your phone battery will run low or die completely.

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Each Guest can request to enter the virtual queue no more than once per day during regular park hours. Before requesting to join a virtual queue, Guests must have valid admission and may need a theme park reservation depending on the type of admission and date of their visit. Learn more about theme park reservations.

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You may purchase individual—or à la carte—Lightning Lane entry selections for specific attractions that aren't offered through Disney Genie+ service. Purchase individual Lightning Lane entry for up to 2 attractions per day, one at a time. Guests may purchase this option with or without Disney Genie+ service.

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So, there is your step-by-step, screenshot-by-screenshot guide to purchasing an Individual Lightning Lane through My Disney Experience. Here are a few more things to keep in mind: Remember that you will still need a ticket and a Park Pass Reservation for the park where you are purchasing an Individual Lightning Lane.

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