If you miss your ferry due to delays at the port or problems with the ferry operator, you'll usually get put on the next available boat.
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If you are running late and are likely to miss your ferry, we suggest proceeding to the port to see if the ferry company will allow you to change the ticket to a different day or departure time. Keep in mind that if you do miss your ferry, the tickets are non-refundable.
The passport control is usually fairly fast. But you may be called in by Customs to have your vehicle inspected and this can take about 10-20 minutes. It happens to us about 1 in 3 times when we take the ferry to France.
Usually, the ticket that you purchase is only valid for the crossing you have booked. Some ferry companies allow you to change your departure time at the port, but this usually only happens if multiple ferry sailings are available per day.
Passport or Photographic IDA valid passport is needed for all ferry crossings outside of the UK and Ireland. If you are travelling within the UK (e.g. to the Isle of Wight) or to Northern Ireland or to the Republic of Ireland, a valid form of photographic identification (e.g. photo driving licence) is needed.
In most cases, you'll go through customs and immigration after your flight first arrives in a new country, but there are exceptions. For example, some countries have mutual agreements intended to help speed travelers through the process, so you may go through customs and immigration before you board.