What happens if your flight is delayed in the EU?

If your flight is delayed for two hours or more at departure, the airline must offer you care (meals and refreshments and, if necessary accommodation). If this delay means that, you arrive at your final destination with a delay of more than 3 hours you may also be entitled to financial compensation.



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Flight Delay Compensation All flights that are less than 1,500 km (932 miles): 250 euros ($269) per passenger, if you're delayed by at least two hours. Internal EU flights over 1,500 km: 400 euros ($430) per person, if you're delayed by at least three hours.

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Compensation - delay at arrival If you miss a connecting flight travelling within the EU or outside the EU on a flight originating from an EU country, you should be entitled to compensation, if you arrive at your final destination with a delay of more than 3 hours.

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If your flight is delayed for two hours or more at departure, the airline must offer you care (meals and refreshments and, if necessary accommodation). If this delay means that, you arrive at your final destination with a delay of more than 3 hours you may also be entitled to financial compensation.

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If your flight has been delayed for more than three hours, you will need to fill out and submit an Air Passenger Rights EU Complaints Form to claim compensation. This simple form should be sent to the operating airline (presuming it was an EU airline or an airline operating a flight within an EU country).

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Your Rights Under EC 261 If your flight has been delayed and meets the criteria of EC 261, you are entitled to claim Europe flight delay compensation. Timing is essential here because between 0 to 2 hours of your flight being delayed, EC 261 does not offer any rights or compensation to the passenger.

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There's no official requirement for passengers to receive a refund or reimbursement in a result of a flight delay. Here's what each of the major carriers said they do in the event of a significant delay.

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Under EU261 rules, you may be entitled to up to 600 euros (~$630) in compensation if you arrive at your destination four hours late (or more) when flying long-haul, with lower payouts on shorter flights within Europe.

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Passengers are also entitled to compensation if they are delayed on the ground upon arrival, with a $50 credit for a delay of one to two hours, a $125 credit for a delay of two to three hours and a $200 credit for a delay of three hours or more.

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If there is a flight delay of 2 hours, the airline staff will usually provide you with vouchers that can be redeemed at local airport restaurants and snack bars.

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Article 7 — Right to compensation EUR 600 for all flights not falling under (a) or (b). In determining the distance, the basis shall be the last destination at which the denial of boarding or cancellation will delay the passenger's arrival after the scheduled time.

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Under EC 261, you could be entitled to file a delayed flight claim for up to €600 cash flight compensation if… You arrived at your destination more than 3 hours later than planned. You checked in for your flight on time (generally no less than 45 minutes before departure).

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Passengers who have experienced a disruption to their flight can claim EC 261 compensation from the airline of the specific flight. To be eligible, the flight must have departed from the EU with any airline or landed in the EU while being operated by a European airline.

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To receive compensation, you must file a claim with the airline for the delay, and the delay must have been caused by a factor within the airline's control (so a weather delay wouldn't count).

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My flight is delayed - am I entitled to money or other compensation from the airline? No. There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed.

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So it can delay the flight for an hour to several hours until the problem is fixed. Technical issues are pretty rare, but airlines are liable to pay compensation to their passengers if the delay is of more than 3 hours. The amount of compensation, however, depends upon the flight distance.

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For the most part, it's up to individual airlines to decide how to compensate their passengers after a delay. “There's no specific policy on compensations, said Shaiy Howard, president and CEO of Travel by Shaiy, a travel agency based in South Florida. Just keep in mind that all airlines vary.

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