In the context of a food app driver, if the driver was delivering food during the crash, the food app company could likely be liable for any damages caused. The food app driver, as an individual, may also bear liability for causing a crash.

If your Uber Eats driver is involved in a car crash during your delivery, the safety of the driver is the primary concern, followed by the logistics of your order. Typically, the driver (if able) or the police will report the incident. Your order will most likely be cancelled by the Uber app once they are notified of the accident. Uber's system will then either automatically issue you a full refund or offer to "re-order" the food from the restaurant at no additional cost to you. From a legal standpoint, Uber provides insurance coverage for the driver while they are "on a trip," which includes picking up or delivering an order. However, as the customer, you are not liable for any damages or injuries. In 2026, Uber's AI-driven support often detects if a vehicle has stopped moving for an unusual amount of time along the delivery route and may reach out to the driver or proactively alert you to a "delay or issue" before a formal crash report is even filed.