What if a train arrives late?

If you're delayed and arrive at your destination more than half an hour late, you'll usually be able to get some money back. Some train companies will also give you compensation if your train is more than 15 minutes late. You need to keep your train tickets to get a refund.



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Check your train company's website to find out if they offer Delay Repay (they might call it 'delay compensation'. You're legally entitled to compensation of: 50% of your ticket price if you get to your destination between 30 minutes and an hour late. a full refund if you arrive more than 1 hour late.

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If you miss your connecting train This means you'll usually be permitted to travel on the next available train free of charge if your first train is delayed. They do not entitle you to a full refund of your order. You may need to show your tickets on later services as evidence of the delay.

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Generally, missed train tickets are not valid for later trains. European train tickets are often specific to a particular departure time and date. If you miss your train, you'll typically need to purchase a new ticket for a later departure.

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A train doesn't wait for late passengers or passengers who are not sure where they're going. They only let passengers in who are on board, who booked a ticket, who know they have to be on that train to get to their destination.

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Fewer than half (46 percent) of long-distance trains arrive on time. They have an average delay of about 49 minutes, according to the analysis. Delays can be much longer on some trains, according to Amtrak's own data, which shows that one of every five long-distance trains arrives more than two hours late.

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Anyone who travels by train in the United States knows that feeling. In the latest quarter, Amtrak trains were delayed 1.42 million minutes, up 9% from the previous quarter and an increase of 10% from 2022.

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Check your train company's website to find out if they offer Delay Repay (they might call it 'delay compensation'. You're legally entitled to compensation of: 50% of your ticket price if you get to your destination between 30 minutes and an hour late. a full refund if you arrive more than 1 hour late.

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You simply take the next train. If you have savings fares which are bound to a specified connection, you need to obtain a written confirmation from the conductor on the delayed train (i.e. BEFORE the change) that the train is delayed, then you can use the next available train without any extra fees.

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There are no restrictions on the time of day you can travel with an Anytime ticket, meaning you can board a train during Peak, Off-Peak or Super Off-Peak hours.

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To take an earlier or later train, you must change your reservation prior to your scheduled departure, but this is relatively easily done.

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Japanese Trains Are The Most Punctual Japan's train system is legendary for its punctuality.

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Unless you're taking the Auto Train, plan to arrive 30 minutes before your scheduled departure. If you need assistance with baggage and/or ticketing, we recommend you arrive 60 minutes early.

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