What if I have to cancel my holiday due to illness?

Cancelling a holiday due to illness You might be able to get a partial refund if you pay a cancellation fee. If your insurance specifically includes cancellation cover, you should be okay to claim, but there might be some obstacles.



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Covered reasons for Trip Cancellation
  • Medical reasons (unforeseen ailment, injury or death in the family)
  • Inclement weather or natural disasters (tropical storms, hurricanes, etc.)
  • Terrorist attack (in or around where you're planning to visit)
  • Financial default (of a carrier)
  • Involuntary layoff or termination.


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If you know you can't make a scheduled flight, it's better to cancel your flight rather than be a no-show. If you cancel, you might receive a partial or whole credit for the fare purchased, to be applied to a future flight.

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