Loading Page...

What if my bag gets stolen on the train?

Claims for lost checked baggage must be submitted within 30 days of the date of the incident to the Office of Customer Relations (Attn: Baggage Claims, Amtrak, 1 Massachusetts Ave NW, Washington, DC 20001). For more information, call us at 1-800-USA-RAIL (1-800-872-7245) and ask for Customer Relations.



People Also Ask

Luggage theft on trains is as rare as theft of airline baggage, just use common sense.

MORE DETAILS

According to the Department of Transportation, luggage theft is a common problem. U.S. airlines reported more than three mishandled bags for every thousand in March. More than 1 million bags were stolen in 2018. It resulted in $1.2 billion in missing valuables.

MORE DETAILS

Airlines are legally required to compensate you for lost items and any baggage fees you paid.

MORE DETAILS

Luggage theft on trains is as rare as theft of airline baggage, just use common sense. Put your bags where you can see them from your seat, ideally on the racks directly above your head or on floor-standing racks inside the seating area close to your seat.

MORE DETAILS

The best way to keep your luggage safe while traveling alone in a train is to be vigilant and aware of your surroundings. Make sure you always have an eye on your bags, even when you are not directly near them. If possible, try to secure the bag with a lock or cable tie so that it cannot easily be taken away from you.

MORE DETAILS

Plane travel is safest, reports Ian Savage, of the Dept. of Economics & Transportation Center at Norwestern University, in the Huff Post Live video clip above. Trains are three times more dangerous than flying but safer than traveling by car (which is 40 times more risky than flying), according to Savage.

MORE DETAILS

Baggage handlers, airport security, and TSA agents may have access to your luggage behind closed doors. While most of these individuals are just trying to make an honest living, there have been numerous documented instances of airport personnel stealing from passengers' bags.

MORE DETAILS

Britain and the Eurostar In the rest of Europe, only Spain and Italy are known to have security checks for long-distance trains, or the occasional random inspection upon boarding.

MORE DETAILS

The following items are prohibited onboard the train: non-service animals, firearms and ammunition, hover boards, corrosive or dangerous chemicals and materials, incendiaries, martial arts and self-defense items, archery equipment, devices containing propellants, sharp objects, and similar items.

MORE DETAILS

Especially on a packed train, if you have your backpack on your back, it will prevent people from coming in. So the rule is to put it down on the floor between your legs, put it on the top compartment, or carry your backpack in front of you.

MORE DETAILS

Even though locking your checked luggage can be a good idea, it's not a solid guarantee that your personal belongings will be safe. Unfortunately, there are a lot of clever folks who know how to bust open a combination lock. Also, some thieves simply slice through a soft-sided bag to grab its contents.

MORE DETAILS

Putting a lock on your bag is not obligatory, but you might still consider getting it. These locks won't stop the thief from stealing your suitcase or bag, but they might prevent them from stealing the things you have inside. Most thieves don't really like to complicate their life and deal with lock picking.

MORE DETAILS

According to the U.S. Department of Transportation, you are entitled to compensation for reasonable incidental expenses you incur because of your delayed baggage, up to the maximum liability limits, set by statute. For U.S. domestic flights, this is $3,800 per passenger.

MORE DETAILS

Passengers may return to the airport to pick up their item or may approve someone else, in writing, to do so. Items can be shipped back to the owner at the owner's expense.

MORE DETAILS

The claim of compensation when your baggage is delayed during the transport is regulated by the EU regulation (EC) No 889/02 an by the Montreal Convention. It defines a compensation up to 1288 SDRs, which is about 1600 Euro depending on the exchange rate.

MORE DETAILS