What info can Uber drivers see?

Every Uber driver knows the same information about each of their clients: their name, location, preferred car type(s), phone number(s) and interactive ratings—that is, how they've rated their past drivers, and how those drivers have rated them.



In 2026, Uber drivers see a specific, limited set of data designed to balance operational efficiency with passenger privacy. Before accepting a trip, most drivers see your approximate pickup location (often a cross-street), the estimated trip duration, the destination area, and your passenger rating. They do not see your last name, phone number, or profile picture. Once the ride is accepted, the driver gains access to your first name and your precise pickup point on the map. During the ride, they can see your destination. After the trip is completed, the app removes your specific address details, only showing the driver a generalized "trip history" map for their tax and earnings records. In 2026, if you have "Live Location Sharing" enabled, the driver can also see your real-time GPS pin as they approach the curb, but only for the final 3 minutes of the arrival. Communication is handled through an anonymized relay system, ensuring the driver never sees your actual phone number even if they call or text you.

People Also Ask

Those who create Uber profiles in order to use Uber apps and services, or to drive for the company, may be asked to provide a great deal of data including a profile picture, banking and/or payment card information, a driver's license number or information from other forms of government identification, date of birth, ...

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We also confirm the information drivers can't see at any stage of your trip, including your last name or phone number, the rating you give your driver, or your profile photo.

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After each trip, riders and drivers have the opportunity to rate each other from 1 to 5 stars, based on their trip experience. Ratings are anonymous. You won't see individual ratings tied to a particular trip or person.

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Can Uber/Lyft drivers see passengers' addresses at a later day? No. After you pick up a passenger, even the waybill will change the address of where the pickup was originally.

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Uber drivers don't see anything but the first name you gave to Uber and whatever address you're being picked up at, or that you're having food dropped off at. We don't have any of your information at all, and after the ride or delivery is completed, the address gets deleted from the app.

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No, they do not. They will give a fake number that forwards to your number should a passenger need to contact you. Your personal number is never shared with anyone.

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In some locations, local laws and regulations require that a rider provide consent to being recorded. Please check your local laws to understand your responsibilities. Drivers may submit recordings to Uber at their discretion.

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Both Uber and Lyft use technology that keeps your personal details safe. Even if you need to call your driver before they arrive, your number is hidden. Drivers can take your call, but they can't see your actual phone number. And if you're on your way home, it's best not to let the driver know that.

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The first red flag is very obvious and should be checked before getting in the car. You want to be sure the license plate on the vehicle matches the one that appears in the app. If it doesn't match with the app, or even worse they don't have a license plate, do not get into the vehicle.

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However, using a fake name may violate the terms of service agreement and can result in account suspension or termination. Additionally, providing false information to Uber may also be illegal in certain jurisdictions. It's recommended to use your real name when creating an Uber account to avoid any issues.

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Your driver sees your first name in their app, and your driver's first name is displayed to you in your app. To safely exchange names, you can ask, “Who are you here to pick up?” The driver may also ask you to confirm their name for their own peace of mind.

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Whenever possible, sit in the back seat, especially if you're riding alone. This helps ensure that you can safely exit on either side of the vehicle to avoid moving traffic, and it gives you and your driver some personal space.

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If you've uploaded a photo, they can see it when you request and during a ride. When the ride is complete they can't see your info. The importance of uploading a photo is that both you and the driver can verify that the correct ride is given to the correct passenger.

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You may occasionally get a ride request with a destination that's far away. You'll see “Long trip” with an estimated trip time at the bottom of your screen when one of these requests is sent to you. If a trip like this is farther than you want to drive, you can always decline.

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One driver said their 'best passengers are the ones that quietly sit in the back', while another agreed that their 'dream passenger is the one who tells me to turn up the music and then sits quietly'.

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