What info does an Uber driver see?

Every Uber driver knows the same information about each of their clients: their name, location, preferred car type(s), phone number(s) and interactive ratings—that is, how they've rated their past drivers, and how those drivers have rated them.



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The new feature also tells you what information of yours Uber never shows your delivery person. For example, your delivery person never gets access to your payment method, phone number, the rating you give them, your profile photo or your last name (unless it's required for alcohol purchases).

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After each trip, riders and drivers have the opportunity to rate each other from 1 to 5 stars, based on their trip experience. Ratings are anonymous. You won't see individual ratings tied to a particular trip or person.

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Riders and drivers can record audio through their app to help encourage safe, comfortable interactions on trips.

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Real time ID check To make sure that registered drivers are the ones driving, a real-time identification check system has been implemented. Drivers are randomly asked to take in real-time a photo of themselves, and the photo is then compared to the one logged on their Uber account.

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How much should you tip Uber drivers? Similar to tipping for other services, like getting a massage or going to the nail salon, the rule of thumb is to tip 20%, says Sokolosky. So if your ride costs $30—an average cost for a moderate trip in most cities—then you'll tip $6, for a total of $36.

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Can I see how much I was tipped by a specific rider or customer? To protect your customer's privacy, you'll be able to see the tip you receive on the trip receipt but will not see that individual's name or photo.

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Whenever possible, sit in the back seat, especially if you're riding alone. This helps ensure that you can safely exit on either side of the vehicle to avoid moving traffic, and it gives you and your driver some personal space.

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However, using a fake name may violate the terms of service agreement and can result in account suspension or termination. Additionally, providing false information to Uber may also be illegal in certain jurisdictions. It's recommended to use your real name when creating an Uber account to avoid any issues.

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- Your name must be clearly listed on your driver's license and must match the name you used to register your Uber account.

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The main reason is to avoid drivers cherry picking rides. Some drivers want only short rides, others only want long rides. Drivers will also avoid going to certain areas of their city for whatever reason.

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Tipping is optional. You are free to add a tip, and drivers are free to accept tips. How do I leave my driver a tip? The easiest way to tip your driver is through the app.

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How much should you tip your Uber driver? You should tip Uber ride 10% - 20% of your ride payment as a common courtesy.

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You can definitely tip Uber drivers in cash. In fact, some drivers may prefer it and choose to not accept tips through the app. If you have a few dollars, you should give that to the driver at the end of the trip as a gesture of appreciation.

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Instant cashouts With instant cashouts, available balance is deposited to your debit card or eligible bank account. In most cases this transfer is instant. This transfer can take up to 3 business days, and the exact timeline depends on your bank. To view your earnings statements, visit wallet.uber.com.

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The basics of ratings After each trip, riders and drivers have the opportunity to rate each other from 1 to 5 stars, based on their trip experience. Ratings are anonymous. You won't see individual ratings tied to a particular trip or person.

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Yes, both Lyft and Uber drivers can install and use cameras, and many rideshare drivers rely on footage for safety or evidence in the event something goes wrong.

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After you download and open the Uber app, your mobile device will notify you when the app requests various permissions. For example, if you'd like to upload a photo to your account, the Uber app will ask for permission to access your camera and photo library.

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The following mobile apps can help you remain safe and secure from pick-up to drop-off.
  • #1: Circle of 6. To stay safe during an Uber or Lyft ride, it is important to let someone you trust know where you are and what you are doing. ...
  • #2: Noonlight. ...
  • #3: Watch Over Me. ...
  • #4: Life360. ...
  • #5: OnWatch.


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I found this out the other day, when I asked my Uber driver about my passenger rating — the average of the 1-to-5-star grade passengers receive from drivers after every ride, which is shown to drivers before they agree to take a hail. “You're a 4.8,” he replied. “I usually don't pick people up if they're a 4 or less.”

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Uber is committed to protecting the privacy and security of our users' data. With limited exceptions like emergencies, we require a valid and sufficient legal process from official government agencies before we disclose any information about our users.

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