Uber wouldn't provide information about average ratings, but driver Harry Campbell, 29, says that most riders are a 4.8 — and anything below a 4.6 signals a problematic passenger.
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If you're between a 4.6 and 4.69, I hate to say it, but you may be a bad passenger. We are now reaching the bottom of the barrel in terms of ratings, as almost all ratings seem to be between 4.5 and 5.0. If you're in the 4.6 range, you might not know it, but you may be a bad passenger.
Uber averages the last 500 ratings. If you've got a couple of low ratings in that 500, it might take a long time before they drop off that list of 500. Don't sweat it, 4.66 tells drivers that you've taken lots of rides and it's really not a bad number.
Star Ratings are an average of rated trips. If you have two rated trips, one 5 star and one 4 star the average is 4.5. If you have hundreds of trips and a 4.5 then it would not be considered a very good average rating however…
The basics of ratingsAfter each trip, riders and drivers have the opportunity to rate each other from 1 to 5 stars, based on their trip experience. Ratings are anonymous.
Uber drivers have to submit their rating of you before they see if you gave them a tip so it doesn't matter. A cash tip before you get out of the car would almost certainly guarantee a five star rating.
Generally, anything below a 4.5 is considered bad. That 4.5 may seem high considering Uber uses a five-star system, but most drivers will give you five stars. If you get a rating any lower than that, you may want to think about what made you a not-so-great passenger.
In order to ensure a consistent and reliable experience, we are unable to remove individual trip ratings on request. Keep in mind that although you will rate a rider after every trip, riders are not required to do the same.
Your rating is the average of your last 500 trips. If you want to help improve your rating, drivers have shared some of the top reasons they hand out fewer stars: Pack it in, pack it out: Drivers shouldn't have to clean up after you. Always make sure to take your trash and any other belongings with you.
A single 5 star rating from either a driver or a rider is the most common. A perfect 5.00 score though is rare. There are very few drivers who have a 5.00 - less than 1% of the total population. And among them, some are able to maintain the 5.00 consistently.
What is a Good Uber Rider Rating? Any rating above 4.7 is good to excellent. While a 5 star rating is the best you can get, it is virtually impossible to maintain. Drivers try to rate honestly, but sometimes you get the short end of the stick and catch them on a bad day, or do something they might not like.
One low rating won't have a significant impact on your overall average. If you're consistently rated poorly, check out Uber resources, including tips from other delivery people. If your rating doesn't improve, you may lose access to the app (see Uber's Community Guidelines for more information).
What counts as a low Uber driver star rating? Any lower than 4.6 could be a potential issue, because it's at this point that Uber can consider deactivating your account.
The basic consensus is this: Anything above a 4.9 is excellent, possibly even worth bragging about on Tinder; the 4.8 range is good; the 4.7 range is merely fine; the 4.6 range is nearing the borderline. Once your rating dips below 4.6, drivers start thinking you might be a little sketchy.