What is a digital key for a hotel room?

A Digital Key is stored in the hotel guest app on the guests mobile device. When presented to a lock, it uses BLE (Bluetooth Low Energy) to open the lock. With Digital Keys the hotel administrator can grant designated access to guests, employees, or even delivery services whenever it's appropriate for them to enter.



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Offering several layers of security, mobile key technology is the safest form of hotel access today. Physical keys and keycards are easily misplaced or stolen and can be used immediately to access a guestroom, but guest's mobile phones are unlikely to go astray.

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The mobile key also commonly known as a digital key or virtual key allows guests to unlock a door using a mobile browser or native mobile app. This means safer, more convenient, and more sustainable room access than a traditional plastic room key.

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You can leave the card keys in the room, or at the front desk when you leave. BUT, to be sure that there are not charges added to your bill that may not be correct, it is always wise to ask for a final bill as you leave.

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As a rule of thumb, if you don't want this to happen, make sure that you don't place your electronic key card next to your credit cards. Their magnetic strips or chips make them lose their code. If your electronic room key card is demagnetized, be sure that hotel staff asks you for your photo I.D.

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Yes, a hotel can tell if you are actually in the room. Hotels use key cards to track when guests enter and exit their rooms. When a guest swipes their card at the door, it registers with the hotel's system that they have entered or exited the room.

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Experts say you also don't need to worry about turning your key card in at the end of your stay; the information expires so the hotels can reuse the cards.

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You can leave the card keys in the room, or at the front desk when you leave. BUT, to be sure that there are not charges added to your bill that may not be correct, it is always wise to ask for a final bill as you leave.

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Magnets=bad when it comes to magnetic strips. This started the urban legend, in my opinion. If you Google cell phone and hotel key, there are a lot of people saying that electromagnetic fields erase data on a magnetic strip. It can't, and I can prove it!

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In conclusion, phones do not deactivate hotel room keys. This myth likely originated from a misunderstanding of how hotel keys work.

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