What is a good Airbnb response?

The guest's name (so that your reply feels personal) Gratitude (either that they stayed with you, that they left a thoughtful review, or something specific they did during their stay) Reiterate the great things they stated in their review (so that potential guests see those great things twice)



People Also Ask

Hello! We hope you are all set to check in on (date) and are looking forward to your stay with us at (name of place). You can check in at (check-in time), so you are welcome to arrive any time after if you like. Your door access code is (access code).

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General positive review Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at {{business_name}}. We thought you might be interested to learn that we also offer {{additional product/service}}. We hope you'll visit us again soon.

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In the absence of specific details about what might have gone wrong or who might have been at fault, there is no chance of removing a negative review. Similarly, Airbnb does not allow hosts to delete unfavorable or critical reviews submitted by guests. The host can request the removal of a review from Airbnb.

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It's not necessarily about having a super luxurious space or the most high-end amenities. Instead, consider small gestures that can have a big impact, like offering your favorite local coffee or a handwritten welcome note. Here, hosts share some simple, budget-friendly ideas for giving guests an unforgettable stay.

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I just wanted to say thank you for choosing to stay at my place. It was a pleasure hosting you, and you are welcome back anytime in the future!

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If your reservation request is declined and the listing for the stay shows that it's still available, the host's calendar may not be up-to-date or they may want reservations of a different length or time.

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But yes, there are rules around the rating system that are put in place by Airbnb. J.R. Whalen: Now, you mentioned a moment ago that the average guest rating is between 4.7 and 4.8. That's pretty close to five stars.

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If a review is less than 5-stars, it is seen as a sign that there are major problems with the property or host. According to some observations, the average Airbnb host quality score is 4.7. If an account's rating falls below 4.6 stars, this is a serious sign to a host. You might loose your Super-host status.

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Reporting reviews under this policy To report a review for violating this policy, contact us. If a review violates this policy, we may remove that review, including any associated ratings and other content. We take the removal of any review seriously and only do so where there is a clear violation of this policy.

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How do I compliment an Airbnb host? If you enjoyed your stay, in your 5-star review, noting specific things you enjoyed is the perfect way to compliment an Airbnb host.

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Responding to negative reviews Writing a short, friendly public reply to a negative review gives you the chance to share how you're making improvements. Guests tell us that when they notice a Host responds to feedback, it makes them feel more confident in booking, because they know the Host is receptive to suggestions.

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These category ratings are then combined into an averaged rating for the stay. Your detailed ratings for past stays, as well as your overall category and averaged ratings across stays, are only visible to Hosts when you request or book a stay with them in the future.

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Before sending a trip request: You could send a pre-emptive hello or double-check that their place is available. If you have a question: You should be clear about what to expect. Just check the listing description to make sure the answer isn't already there.

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