What is a MaaS platform?

Mobility as a service (MaaS) is a type of service that, through a joint digital channel, enables users to plan, book, and pay for multiple types of mobility services. The concept describes a shift away from personally-owned modes of transportation and towards mobility provided as a service.



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Mobility as a Service (MaaS) and Mobility on Demand (MOD) are sometimes used interchangeably, however, they are different. While both involved the integration of different transportation modes, MaaS creates a “single mobility service”, while MOD establishes “an integrated and connected multi-modal network of options”.

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A MaaS service provider arranges the most suitable transportation means to meet a customer's needs, whether public transport, taxi or car rental or even ride-, car- or bike-sharing.

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MaaS is a framework that serves to help progress wider societal goals – from making mobility accessible to everyone to encouraging more sustainable travel.

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MaaS supports the integration of public transport modes, commercial transport services such as ride-sourcing, bike and car sharing and taxis into a comprehensive mobility offer.

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Developed by professor of social and health psychology Kirk Brown and professor of psychology Richard Ryan in 2003, the MAAS is a self-report tool that measures an individual's ability to practice mindfulness in their day-to-day life.

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MaaS platforms typically include a wide range of transportation options, such as buses, trains, ridesharing services like Uber and Lyft, peer-to-peer rental services like Turo and Getaround, and micromobility options such as electric scooters and bicycles.

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