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What is a reservation system called?

Also called a central reservations system (CRS), it may be housed within the hotel's property management system (PMS) or may be standalone software connected to the PMS.



In the travel and hospitality industry, a reservation system is formally known as a Computer Reservation System (CRS) or a Central Reservation System. These are computerized systems used to store and retrieve information and conduct transactions related to air travel, hotels, car rentals, or other activities. When these systems are expanded to allow travel agents and third-party sites to book across multiple different providers (like various airlines and hotel chains), they are known as Global Distribution Systems (GDS). Major examples of GDS platforms in 2026 include Amadeus, Sabre, and Travelport. For smaller businesses, like boutique hotels or restaurants, the system might be referred to as a Property Management System (PMS) or a simple "Booking Engine." Regardless of the specific acronym, these systems serve as the digital backbone of the industry, managing inventory in real-time to ensure that a seat or room isn't sold twice to different customers across the world.

People Also Ask

What is a Hotel Reservation System? + 4 Types 2023
  • Property Management Systems.
  • Central Reservations System: Manage Online Bookings.
  • Booking Engine: Drive Direct Bookings from Your Hotel Website.
  • Channel Manager.
  • Online Travel Agencies (OTA)


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On this page you'll find 67 synonyms, antonyms, and words related to reservation, such as: doubt, restriction, skepticism, catch, circumscription, and demur.

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The Indian reservation system was created to keep Native Americans off of lands that European Americans wished to settle. The reservation system allowed indigenous people to govern themselves and to maintain some of their cultural and social traditions.

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The term reservation comes from the early days of Indian contact with the white people. The Indians gave up large portions of their land through treaties reserving a portion of the land for their own use. Reservations are usually small parcels of land on which Indian people were supposed to live.

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The mode of reservation tells us HOW the reservation has reached the hotel. For example, a reservation request may reach the hotel through a written mode such as – letter, fax, telex or e- mail or through a verbal mode like telephone or in person.

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There are two types of hotel booking sources, including Direct and Indirect booking.

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