What is a silent Uber?

Uber is giving its customers the option to avoid small talk during their ride. The Uber app will now allow passengers to select a quiet preferred option. It is currently only available to users of its luxury Uber Black services, costing the passenger extra.



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With Rider Preferences, Uber Comfort riders can request a quiet ride as well as what temperature (warm, hot, cool, cold) they'd like. For example, if you're dialling into a conference call on the way to the office, you can request a quiet trip – without any music or conversation – to maximise productivity.

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Keep conversations casual and friendly with delivery people, drivers, and co-riders. Don't ask personal questions or act aggressively toward others. If you are the recipient of or witness to any threatening or rude behavior, you can report the situation to Uber. We'll address any report in accordance with our policies.

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Based on your description of the situation, you can always prevent future pick ups with a driver if there is serious cause for concern by giving a 1 star rating. This will block you from being matched with the same driver again in the future.

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In general, your best bet in a situation like this is to give up on Uber. You can try other ride-sharing services like Lyft, or one of the many local alternatives, such as Juno in New York. But in many cases, if you don't see anything on one ride sharing app, you won't see anything on the others either.

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Whether you have a question about your account or want to report an incident, you can contact us. To speak directly with a trained agent on the phone, go to Help in the Driver app, then navigate to the issue you're experiencing to see the support options available.

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Yes! It is really easy to contact the driver before or after the ride, and it is also completely safe, as you both maintain complete privacy and do not share your phone numbers.

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How much should you tip Uber drivers? Similar to tipping for other services, like getting a massage or going to the nail salon, the rule of thumb is to tip 20%, says Sokolosky. So if your ride costs $30—an average cost for a moderate trip in most cities—then you'll tip $6, for a total of $36.

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uberX is the low-cost Uber option, available in the same Uber app you already use. On uberX, you'll find mid-size and eco-friendly vehicles with rates 30% cheaper than a taxi.

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Are Uber Black Drivers Safer? Yes, it is. Uber requires all drivers to undergo a background check, DMV check, and vehicle inspection to ensure that they can safely transport passengers.

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absolutely not! Yes, there are some Drivers that like the sound of their own voice, and can over-share at times; but if you do not wish to talk, just let the Driver know your preference, then plug in your ear-buds and listen to your music or what ever.

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No, it is not rude at all. Drivers have to take cues from passengers, and if you're talking about just you as a passenger, I tend to open with just saying hi and asking how they're doing.

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