What is a strict cancellation policy?

Strict Cancellation Policy. If a booking has a “strict cancellation policy”, you can cancel that booking free of charge for the first 48 hours after the booking is made (which must also be at least 14 days prior to check-in).



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Your cancellation policy may be overridden in certain situations. In these cases, the guest may be given a full refund in accordance with our Terms of Service. Such cases include the following: The place is inaccessible, unclean, unsafe, or there's an animal that wasn't declared.

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Cancellation fee
If you cancel a confirmed reservation, a fee will be deducted from your first payout after the cancellation. The amount depends on when you accepted the reservation and how soon before check-in you canceled it: More than 7 days before check-in, $50 will be deducted from your next payout.

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These situations include:
  1. Valid reasons beyond the Host's control, such as emergency repairs (like a gas leak or a burst pipe) or serious personal illness that prevents hosting.
  2. Proof that a guest intends to break house rules, have an unauthorized party, or otherwise violate our Party and Events Policy.


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So basically Airbnb hosts who ask you to cancel your reservation on their behalf could be trying to pass along those extra fees and inconveniences to you. But don't let them. It's not your fault they want to cancel the reservation you booked fair and square.

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Guests can book your non-refundable rate until your listing's cancellation policy kicks in: Flexible: Up to 1 day before desired check-in date. Moderate: Up to 5 days before desired check-in date. Firm: Up to 14 days before desired check-in date.

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Filing a Dispute
If you are unable to get a refund from either the host or Airbnb, you may be able to file a dispute. This is a formal process that is handled through Airbnb's Resolution Center and can be used to try and get a refund for a reservation that was cancelled under the 48-hour window.

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You can also dispute the charge with your credit card company, who may be able to reverse the charge if they deem it to be unjustified. It's important to note that some hotels may offer more flexible cancellation policies, such as allowing cancellations up to 24 hours before the check-in date without penalty.

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Airbnb prohibits security cameras or recording devices that are in or that observe private spaces like bedrooms, bathrooms, or sleeping areas. You must indicate the presence of all security cameras or other recording devices in or around a listing, even if they're not turned on or hooked up.

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Canceling within 24 hours of check-in, or after a trip has started, is a special situation, however—you'll need to contact us for help with that. In either case, message your guest to let them know what's going on. Canceling a reservation mid-trip is a big deal.

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