What is an example of a special request for a hotel?

1 Room Upgrades When arriving at a hotel, especially for a special occasion, ask the hotel staff for a free upgrade. It never hurts to ask, and you may end up with a more extensive suite, a few extra perks like meal tickets, or some unique things like chocolates for Valentine's day or anniversaries.



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Requests pertaining to the services in the hotel: Here the guest request would be satisfied by the Front Office department internally. Requests not pertaining to the services in the hotel: Here the guest request would be satisfied by the Front office by contacting the required service provider outside the hotel.

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Start by introducing yourself and expressing your appreciation for the hotel's services. Then, explain why you think you deserve an upgrade - perhaps because of your loyalty as a frequent guest or because it's a special occasion like an anniversary or birthday.

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Note – An extra blanket, pillow or towels are very normal requests. Some guests may request a bathrobe, more shampoo, floral arrangements, etc. NOTE – not all requests by the guest are for additional/extra items, some are for service e.g.the room to be serviced, shoeshine, laundry to be picked up, etc.

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“Can your request a room on a lower floor and can you use the stairs instead of the elevator?” Certainly you may request a room on a lower floor. You have a better chance of success (if the hotel is heavily booked during your stay) if you make arrangements with the hotel directly, preferably via phone.

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The good news is – yes, most hotels will accommodate walk-in room requests depending on availability. Here we'll cover key tips for successfully getting a last-minute room, questions to ask hotel staff, options like day rates for a few hours, and your rights as a guest to change rooms if unsatisfied.

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The three main types of requests guests make at the front desk are reservations, registering, and checking-out. What is the purpose of the group resume book? What kind of information is contained on group resumes, and how does the front desk use such information?

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Dear {Name}, I would like to make a reservation at your establishment from {date} to {date}. I plan on arriving between {time} and {time} and would like a {room/table} with the following specifications: {Specifications}. I have enclosed a check in the following amount as payment for my reservation: {amount}.

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Next time you are booking a hotel room, you should make sure it isn't any higher than the fourth floor. A travel risk expert has revealed the best way to stay safe at a hotel – and rooms below the second floor are advised against as well.

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You´ll typically find names such as: Standard Room: your standard entry-level room. Deluxe Room & Superior Room: the next step up in room categories, usually outfitted with slightly better amenities and larger footprint. Executive Room: a hotel room more orientated towards business (executive) guests.

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Even if you don't have status, here are five tips that may help you snag a free upgrade to a more luxurious room:
  1. Join one or more hotel loyalty programs. ...
  2. Avoid travel sites and book directly with the hotel. ...
  3. Ask staff for a hotel room upgrade. ...
  4. Let staff know if you have an issue. ...
  5. Plan your stay during the off-season.


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The best time to ask is at check-in. Ask the hotel staff if they can give you a free room upgrade and provide them with a context or reason for your request. As previously mentioned, it may help to bring up a special occasion. It also helps to ask for a specific upgrade.

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How much should I tip the front desk for an upgrade? A $20 tip is the norm, but some of our users prefer to live large. Take a look at our 'best of' section to see what our users say to get some idea of what works at which hotels.

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