Loading Page...

What is Article 10 of the EU261?

If an operating air carrier places a passenger in a class higher than that for which the ticket was purchased, it may not request any supplementary payment.



People Also Ask

EU Reg 261 requires airlines to compensate passengers when flight delays or cancellations result in passengers reaching their final destination more than three hours later than originally scheduled. Passengers are only entitled to claim compensation if the delay or cancellation was within the airline's control.

MORE DETAILS

Article 9 — Right to care - where a stay additional to that intended by the passenger becomes necessary; transport between the airport and place of accommodation (hotel or other).

MORE DETAILS

Article 8Right to reimbursement or re-routing (c)re-routing, under comparable transport conditions, to their final destination at a later date at the passenger's convenience, subject to availability of seats.

MORE DETAILS

If departing from a non-member country, the airline must be licensed in a Member State. The EU recently expanded this rule to include flights departing from the EU to the U.S. and some other countries, and even connecting flights within the U.S. operated by U.S. partners of EU airlines.

MORE DETAILS

EU261 therefore continues, for the foreseeable future, to give passengers the same rights that they had previously. This includes rights created by past EU case law (such as the right to compensation for delay created in the controversial Sturgeon case), which will continue to bind lower UK courts.

MORE DETAILS

You'll need to file the claim with the operating airline responsible for the flight delay or cancelation. It can take some time to get a response from an airline, so give it a few weeks to a month or so before following up if you don't get a response.

MORE DETAILS

Lost, Damaged, or Delayed Luggage
If your baggage is lost, delayed, or damaged on flights that are covered under EU261, there are protections in place. If your baggage is delayed or lost, you can claim damages up to €1,300 ($1,728 CAD).

MORE DETAILS

Article 5Cancellation 3.An operating air carrier shall not be obliged to pay compensation in accordance with Article 7, if it can prove that the cancellation is caused by extraordinary circumstances which could not have been avoided even if all reasonable measures had been taken.

MORE DETAILS

All flights that are less than 1,500 km (932 miles): 250 euros ($269) per passenger, if you're delayed by at least two hours. Internal EU flights over 1,500 km: 400 euros ($430) per person, if you're delayed by at least three hours.

MORE DETAILS

Claiming Compensation for Flight Delays and Cancellations Delayed flights: you may be able to claim compensation if your flight arrived 3 hours or more late. Canceled flights: you may be eligible for compensation if your flight was canceled less than 14 days before it was due to depart.

MORE DETAILS

Claiming Compensation for Flight Delays and Cancellations
Delayed flights: you may be able to claim compensation if your flight arrived 3 hours or more late. Canceled flights: you may be eligible for compensation if your flight was canceled less than 14 days before it was due to depart.

MORE DETAILS

U.S. airlines aren't required to compensate passengers for flight delays. Refunds are only guaranteed for entirely canceled flights (assuming the passenger opts not to be rebooked by the airline).

MORE DETAILS

Article 7 — Right to compensation EUR 600 for all flights not falling under (a) or (b). In determining the distance, the basis shall be the last destination at which the denial of boarding or cancellation will delay the passenger's arrival after the scheduled time.

MORE DETAILS