Delta is dedicated to the philosophy of putting our people first – a philosophy that goes back to the earliest days of the company. That's why we're proud to have been consistently named a Great Place to Work by Fortune and Glassdoor.
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Delta Air Lines ranked as the highest-rated domestic airline in the U.S. According to Bounce's 2023 Airline Index, Delta recorded the highest percentage of on-time arrivals at 81.82% and one of the lowest cancellation rates at 1.96%.
Delta has the lowest rates of lost luggage among full-service North American carriers. They mishandled less than 0.6% of bags last year (about half of American Airlines' rate) and ranked in the top ten best U.S. airlines for baggage handling. Plus, Delta offers generous late baggage compensation.
Delta Sigma Theta Sorority, Inc. was founded on three basic principles: scholarship, public service, and sisterhood. These ideals have withstood the test of time and are exemplified through the many programs we sponsor. Each chapter develops programs to address the needs of their communities.
Customer Service And SatisfactionWhile no one loves needing to call up customer service, Delta passengers have more positive experiences than most. Delta repeatedly ranks in the top two U.S. airlines in customer service and customer satisfaction, according to J.D. Power, Expedia, Forbes, and others.
Delta Air Lines BenefitsTravel perks: Delta employees and their eligible family members receive space-available domestic and international flight privileges. Also, employees can access over 500 travel discounts, including car and hotel rentals and reduced fares on other airlines.
Why is Delta a 3 star airline? Delta Air Lines is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.